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- Tasks: Lead and enhance technical operations across Government, Healthcare, and Education sectors.
- Company: Join ISS, a top Facilities Management provider in the UK, driving growth and innovation.
- Benefits: Enjoy a senior salary, hybrid work, and opportunities for national travel.
- Why this job: Make a real impact in a fast-growing segment while working with key accounts.
- Qualifications: Extensive senior leadership experience in Built Environment Engineering, preferably with public sector focus.
- Other info: This role offers a chance to shape operational excellence in a world-class service environment.
The predicted salary is between 43200 - 72000 £ per year.
Senior level salary plus package Mon to Fri Hybrid role – home based with national travel Here at ISS, as one of the UK’s premier Facilities Management (FM) providers, we are looking to develop our engineering leadership across our fastest growing UK&I Segment – Government, Healthcare and Education – where we have acquired multiple key accounts in recent times with growth showing no signs of stopping Having developed the Engineering Governance arm, we are now looking to add the Senior Operational Leadership across the entire segment, with the portfolio stretching from South England to Scotland, consisting of hospitals, government facilities and schools. You will drive statutory standards, key objectives, and operating practices directing and reviewing the performance of all technical accounts and services, using known data and reporting, to improve and maintain compliance and capability standards. Using your commercial awareness you will be responsible for the sustainable and profitable growth of Technical Services through the Commercial team, to keep, to win, grow strategy and to take ownership for technical springboard activities. This is a fantastic role for a Senior Leader within Operations with a Healthcare or Government bias to develop further in improving the operational capacity of the fastest growing segment for a world leading FM provider Actions will include: To champion a safe, compliant, and functional Government, Healthcare and Education segment working environment with KAPD and Account management of Technical Services. Implementation of the company strategy within the account through a collaborative approach To own and lead Technical Services operations across Government, Healthcare and Education through a matrix management model with current line management. Internal and external stakeholder relationship management through best practice. Assessment, innovation, and implementation of team synergies throughout the delivery structure and assess suitability. Ensure the service delivery meets client expectation levels through documented SLAs / KPIs, and associated reporting processes owned by Performance leads and Operations performance. Drive savings, efficiencies and ensure continuous improvement with the service delivery model. Focus on service delivery improvements and innovations that enhance the reputation of the employer as a world class service provider. We need from you: Extensive senior leadership experience, ideally to Director level within Built Environment Engineering, with a focus on public sector contracts Some form of either M&E qualification and background or related
Technical Operations Director employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Director
✨Tip Number 1
Make sure to highlight your extensive senior leadership experience in your conversations. This role requires a strong background in Built Environment Engineering, especially within public sector contracts, so be ready to discuss specific examples of your past successes.
✨Tip Number 2
Network with professionals in the Facilities Management sector, particularly those involved in Government, Healthcare, and Education. Attend industry events or webinars to connect with potential colleagues and learn more about the current trends and challenges in these areas.
✨Tip Number 3
Familiarize yourself with the company's strategy and recent developments in their Engineering Governance arm. Being knowledgeable about ISS's goals and how you can contribute will demonstrate your commitment and alignment with their vision.
✨Tip Number 4
Prepare to discuss your approach to stakeholder relationship management. This role emphasizes collaboration and best practices, so think of examples where you've successfully managed internal and external relationships to drive operational success.
We think you need these skills to ace Technical Operations Director
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Technical Operations Director position. Understand the key responsibilities and required qualifications, especially the focus on Government, Healthcare, and Education sectors.
Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive senior leadership experience in Built Environment Engineering. Make sure to include specific examples of your work with public sector contracts and any relevant M&E qualifications.
Showcase Leadership Skills: Demonstrate your ability to lead teams and manage stakeholder relationships effectively. Use concrete examples from your past roles to illustrate how you have driven operational improvements and compliance standards.
Tailor Your Application: Customize your application materials to reflect the values and goals of ISS. Highlight your commercial awareness and how you can contribute to the sustainable and profitable growth of Technical Services within the organization.
How to prepare for a job interview at ISS Facility Services UK
✨Showcase Your Leadership Experience
Be prepared to discuss your extensive senior leadership experience, particularly in the Built Environment Engineering sector. Highlight specific examples where you've successfully led teams or projects, especially in public sector contracts.
✨Demonstrate Commercial Awareness
Illustrate your understanding of commercial strategies and how they can drive sustainable growth. Share instances where your commercial acumen has positively impacted service delivery or operational efficiency.
✨Emphasize Stakeholder Management Skills
Prepare to talk about your experience in managing internal and external stakeholders. Provide examples of how you've built relationships and collaborated with various parties to achieve common goals.
✨Focus on Compliance and Innovation
Discuss your approach to ensuring compliance with statutory standards while also driving innovation in service delivery. Be ready to share ideas on how you can enhance the reputation of the employer as a world-class service provider.
