Property Manager - Broadgate

Job Title: Property Manager – Broadgate

Department: Property Management

LOCATION: Broadgate

REPORTING TO: Senior Property Manager

TYPE OF CONTRACT: Permanent

Our Purpose

Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long-term, sustainable basis.

We are a FTSE listed business with a strong balance sheet and £13bn of assets under management. With just 600 employees, you\’re given the ability to make a big impact and elevate your career quickly.

Our diverse, passionate team works on ambitious, innovative, and sustainable projects across the country, from high-quality campuses in central London to top retail schemes in the UK. We offer a rewarding career journey where you can shape your growth.

We believe in shared success and enabling people to be themselves. If you want to be heard in an environment that values your opinions and encourages bright ideas, you’re in the right place!

In our recent engagement survey, 93% of employees stated they were proud to work for British Land.

The Role

Lead in executing British Land policies to provide an efficient, safe, and innovative environment for occupiers and visitors, maintaining and protecting asset value. Ensure all areas are well presented, clean, and safe, leading fabric, cleaning, security, and maintenance teams with minimal disruption.

What You’ll Do

• Develop and maintain relationships with estate retail and tenant representatives, encouraging open communication and coordinating works.
• Manage building service charge budgets, management accounts, and schedules, adhering to RICS standards.
• Maintain regular dialogue with stakeholders about maintenance, budgets, and issues.
• Liaise with external parties and statutory bodies to coordinate activities.
• Lead operational readiness plans, incident management, and handling complaints, claims, and disputes during incidents.
• Ensure compliance with Health & Safety, emergency procedures, and legislation.
• Conduct audits of landlord areas to uphold cleanliness and presentation standards.
• Lead sustainability, biodiversity, and waste management initiatives.
• Procure services following procurement policies.
• Support estate retail occupiers in compliance requirements.
• Ensure fire safety, access equipment, and water treatment manuals are up-to-date and compliant.
• Manage building service contracts, monitor standards, and liaise with providers.
• Oversee maintenance schedules and capital replacement programs.
• Coordinate reactive maintenance with the Technical Services Manager.
• Manage and develop the building team and onsite personnel.
• Align with British Land’s vision and values in service delivery.
• Perform other duties as assigned by the Senior Property Manager.

About You

• Problem-solving and query resolution skills.
• Organized, detail-oriented, and able to prioritize.
• Excellent communication skills and professionalism.
• Ability to work independently and in teams.
• Self-disciplined, confident, proactive, and accurate.

Required Skills

Essential:

• 3rd Party/Contractor Management
• Basic IT skills
• Energy awareness
• Financial management
• Health & Safety awareness
• Fabric management
• Project management

Desirable:

• Property management experience
• Occupier engagement experience
• Service charge experience

Our Shared Values

Our values connect us daily to our vision, purpose, and strategy, promoting an inclusive and collaborative culture. Learn more on our website.

• Bring your whole self
• Listen & Understand
• Smarter together
• Build for the future
• Deliver at pace

A Rewarding Place to Be

Our people are our greatest asset. We offer rewarding benefits and a talented, passionate, and collaborative environment.

Our Recruitment Process

If you share our values and purpose, we’d love to hear from you! We are committed to an accessible and inclusive process. Learn more about our selection process on our website.

Please note: We aim to respond within 28 days. If you haven\’t heard back, please assume you have been unsuccessful.

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