Business Support Apprentice

As a Business Support Apprentice, you will be providing detailed and accurate administration support to social workers and managers in our Integrated Children’s Service at South Gloucestershire Council. Your work helps the team, and the council provide support to these vulnerable children and families in the community.

Salary will be discussed further at Interview

Training course

Business administrator (level 3)

Hours

Monday to Friday, times to be confirmed.
37 hours a week

Duration

1 Year 6 Months

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Act as the main point of contact for the children’s social care team, taking phone calls and managing the team mailboxes.
• Provide administrative support to social workers and managers, ensuring work is carried out efficiently and procedures are effectively implemented.
• Deal with enquiries and information requests and interact with customers, colleagues, and partners to maintain strong working relationships.
• Collate and maintain records and analyze information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
• Learn a wide and varied range of administrative tasks including some financial tasks, and assist with projects.
• Work with and support highly experienced professionals internally and externally, i.e. social workers, police, health.

Where you’ll work

The Park Primary
Hollow Road,
Kingswood,
BS15 9TP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

South Gloucestershire and Stroud College

After this apprenticeship

Posts may be available within the council to apply.

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