Senior Client Executive/Account Manager - Aerospace
Senior Client Executive/Account Manager - Aerospace

Senior Client Executive/Account Manager - Aerospace

Norwich Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a diverse portfolio of aviation clients and handle insurance placements.
  • Company: Join Marsh, the world's leading insurance broker and risk advisor.
  • Benefits: Enjoy hybrid work flexibility, professional development, and a vibrant, inclusive culture.
  • Why this job: Make an impact in the aerospace industry while working with talented colleagues.
  • Qualifications: Extensive client-facing experience, preferably with a London Market Broker, and strong presentation skills.
  • Other info: Marsh McLennan values diversity and offers reasonable adjustments for candidates with disabilities.

The predicted salary is between 48000 - 72000 £ per year.

We are seeking a talented and experienced individual to join our Aviation Specialty team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office. The successful individual will be managing an insurance portfolio of Aviation Clients spanning a wide breadth of the Aviation Industry. The Aviation and Aerospace Specialty Practice combines a deep understanding of our clients and their industries with unparalleled product knowledge, market access and experience in specialty insurance.

Product Lines Teams include Aerospace, General Aviation, Airlines, Accident & Health and Space.

We will count on you to:

  • Handle a worldwide client base, involving a mixture of Direct Clients and Producers (both Marsh offices, and other Third Party Producers).
  • Work on Insurance and Reinsurance placements.
  • Have an ability to manage a broad based portfolio, of varying degrees of complexity.
  • Work seamlessly with the rest of the team, including liaising with the broking team/Insurers and Clients/Producers.
  • Have the ability to take initial enquiry / obtain the necessary information needed to create a slip / liaise with brokers and/or markets / put together client quotations and explain the coverage as required / prepare firm order slips and send them for processing once agreed / carry out any alterations that might be required throughout the policy period – i.e. from an Account Management perspective, effectively manage a risk and the process ‘from start to finish’.
  • Build and maintain relationships with clients and ensure that their complex risk management needs are appropriately met.
  • Engage in independent senior-level client interaction and demonstrate expertise in problem solving, areas of coverage and client relationships.
  • Utilize expert risk expertise and knowledge of industry and insurance marketplace to review clients’ exposures and loss experience and develop solutions for complex clients’ needs, including recommending additional products and services as solutions.

What you need to have:

  • Extensive prior relevant experience in a Client facing role, preferably with a London Market Broker.
  • A desire to be a team player, but with the ability and confidence to work under your own initiative.
  • Client facing interaction skills.
  • Face to face presentation skills.

What makes you stand out:

  • Aviation market knowledge.
  • Extensive experience in Aerospace.
  • Possess good technical knowledge of Aerospace based clauses/wordings, as you will need to be able to draft slips/endorsements and explain coverage.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Senior Client Executive/Account Manager - Aerospace employer: International Catalyst Services, LLC

Marsh is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture in Norwich. With a commitment to hybrid work, employees benefit from flexible arrangements while collaborating with talented colleagues on impactful projects in the dynamic aerospace sector. The company offers extensive career opportunities and a supportive environment, ensuring that every team member can thrive and grow within the organisation.
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Contact Detail:

International Catalyst Services, LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Client Executive/Account Manager - Aerospace

Tip Number 1

Familiarise yourself with the latest trends and developments in the aviation and aerospace insurance market. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and industry.

Tip Number 2

Network with professionals in the aviation sector, especially those who work in insurance. Attend industry events or webinars to connect with potential colleagues and gain insights that could be beneficial for your application.

Tip Number 3

Prepare to discuss specific examples from your past experience where you've successfully managed complex client relationships or insurance portfolios. Highlighting these experiences can set you apart as a strong candidate.

Tip Number 4

Showcase your ability to work both independently and as part of a team. Be ready to provide examples of how you've collaborated with others in high-pressure situations, as this is crucial for the role.

We think you need these skills to ace Senior Client Executive/Account Manager - Aerospace

Client Relationship Management
Aviation Market Knowledge
Insurance and Reinsurance Placement
Technical Knowledge of Aerospace Clauses/Wordings
Portfolio Management
Problem-Solving Skills
Face-to-Face Presentation Skills
Communication Skills
Team Collaboration
Risk Assessment
Negotiation Skills
Attention to Detail
Adaptability
Initiative and Independence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly within the aerospace or insurance sectors. Emphasise your ability to manage complex portfolios and any specific achievements that demonstrate your expertise.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the aviation industry and your understanding of the unique challenges it faces. Mention how your skills align with the requirements of the Senior Client Executive role and provide examples of how you've successfully managed client relationships in the past.

Showcase Your Technical Knowledge: Highlight your technical knowledge of aerospace-based clauses and wordings in both your CV and cover letter. This will demonstrate your capability to draft slips and endorsements, which is crucial for this position.

Prepare for Interviews: If you get called for an interview, be ready to discuss your previous experiences in detail. Prepare examples that showcase your problem-solving skills and your ability to build and maintain client relationships, as these are key aspects of the role.

How to prepare for a job interview at International Catalyst Services, LLC

Showcase Your Aviation Knowledge

Make sure to brush up on your knowledge of the aviation industry, especially in relation to insurance. Be prepared to discuss specific product lines and demonstrate your understanding of aerospace clauses and wordings.

Demonstrate Client Interaction Skills

Since this role involves significant client interaction, practice articulating your experience in managing client relationships. Use examples that highlight your ability to solve complex problems and meet clients' needs effectively.

Prepare for Technical Questions

Expect technical questions related to insurance placements and risk management. Familiarise yourself with common scenarios you might encounter in the role and be ready to explain how you would handle them.

Emphasise Team Collaboration

While individual initiative is important, this role also requires teamwork. Be ready to discuss how you've successfully collaborated with colleagues in the past, particularly in high-pressure situations or complex projects.

Senior Client Executive/Account Manager - Aerospace
International Catalyst Services, LLC
Location: Norwich
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