Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch food and service at M&S Simply Food.
- Company: Join Moto Hospitality, enhancing the UK's rest stop experience.
- Benefits: Enjoy an annual bonus, up to 60% discount, and enhanced benefits.
- Why this job: Empower yourself in a dynamic role with growth opportunities and a supportive culture.
- Qualifications: Experience in team supervision is desirable; strong communication skills are a must.
- Other info: Ideal for those seeking career growth in hospitality management.
The predicted salary is between 27700 - 27700 £ per year.
Join to apply for the Supervisor - M&S Simply Food role at Moto Hospitality.
£27,700 per annum - 40 hours per week
Location: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ
About the Role
As a Supervisor, you will support the store manager and be empowered to run the unit like it’s yours. Your role is to lead enthusiastically and represent the brand, delivering high-quality food and exceptional service to enhance the UK’s rest stop experience.
What We Offer
- Annual bonus up to £3,445
- Up to 60% colleague discount with various brands
- Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
- Development opportunities with funded qualifications
Responsibilities
- Lead teams to achieve brand standards and customer service excellence
- Drive sales and control costs to maximize profit
- Manage stock counts and orders
- Set targets with the Store Manager
- Coach and provide feedback to team members
- Respond to customer feedback promptly
Candidate Profile
- Experience in team supervision or leadership (desirable)
- Passion for customer experience
- Strong communication and decision-making skills
- Ability to work independently and under pressure
Please note that some sites may have limited public transport access. We welcome applicants from shift management, team leader, duty manager, or customer service backgrounds seeking career growth.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industry: Hospitality
Supervisor - M&S Simply Food employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - M&S Simply Food
✨Tip Number 1
Familiarise yourself with M&S Simply Food's brand values and customer service standards. Understanding their ethos will help you demonstrate your alignment with their goals during any discussions or interviews.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Be ready to discuss how you motivated your team and achieved targets, as this is crucial for a supervisory role.
✨Tip Number 3
Showcase your passion for customer experience by sharing stories of how you've gone above and beyond to enhance customer satisfaction. This will resonate well with the hiring team, as they value exceptional service.
✨Tip Number 4
Prepare to discuss how you handle pressure and make decisions in fast-paced environments. Providing examples of past experiences where you've successfully navigated challenges will demonstrate your capability for this role.
We think you need these skills to ace Supervisor - M&S Simply Food
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor position at M&S Simply Food. Tailor your application to highlight relevant experience in team supervision and customer service.
Craft a Strong CV: Ensure your CV showcases your leadership experience, communication skills, and any relevant achievements in previous roles. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer experience and how you can contribute to enhancing the rest stop experience. Mention specific examples from your past that demonstrate your ability to lead teams and drive sales.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto Hospitality
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or project, highlighting your decision-making and communication skills.
✨Understand the Brand
Familiarise yourself with M&S Simply Food and Moto Hospitality's values and mission. Being able to discuss how you align with their brand standards and customer service excellence will show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer feedback. Think of specific scenarios where you turned a negative experience into a positive one, showcasing your customer service passion.
✨Discuss Your Financial Acumen
Since the role involves driving sales and controlling costs, be ready to talk about your experience with budgeting, stock management, or any relevant financial responsibilities you've had in previous roles.
