Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage exciting specialist tours from start to finish, ensuring customer satisfaction and quality.
- Company: Join Kuoni Tumlare, a leader in destination management with over 100 years of experience.
- Benefits: Enjoy flexible working options, a bonus scheme, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and makes a positive global impact.
- Qualifications: Experience in project management and a passion for travel are essential; strong communication skills are a must.
- Other info: This role requires full UK work rights; hybrid commuting to London is expected.
The predicted salary is between 28800 - 48000 £ per year.
About Kuoni Tumlare
At Kuoni Tumlare, we deliver inspiring and innovative solutions and experiences that create value for our Partners and Society. Our portfolio, built on over 100 years of destination management experience, includes series tours, technical visits, educational tours, Japan specialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our products include MyBus excursions, guaranteed departure tours by our Seat-in-Coach specialists, Europamundo (EMV), and MyBus Landcruise. We work closely with trusted suppliers and destination experts to meet diverse customer needs and make a positive impact worldwide.
The role involves project managing the full lifecycle of Specialist Tours including MICE, Maestro, and direct sales in Benelux, UK, and Ireland, focusing on revenue, customer satisfaction, and quality. You will be the primary contact for the Sales Organization, overseeing all project phases.
Responsibilities include:
- End-to-end project management, including quotation support and optimization.
- Managing and operating specialist tours, including itinerary and revenue checks.
- Leading inspections and client meetings, upselling additional services and products.
- Providing onsite support for key MICE and Maestro groups, upselling services.
- Sourcing high-end/niche products, negotiating rebates and commissions.
- Handling direct business, setting pricing, and controlling margins.
- Processing and confirming services accurately, considering client requirements.
- Undertaking project work as assigned.
- Completing rate collection and negotiation activities.
- Supporting and transferring knowledge to the sales team.
- Investigating and resolving service complaints.
- Meeting SLA targets.
- Conducting pre/post-season analysis and providing recommendations in coordination with Procurement.
Skills and Experience:
- Commercially minded and sales-driven.
- Experience in project management within events or travel.
- Ability to build strong relationships with customers and suppliers.
- Excellent communication skills, both oral and written.
- Fluent in English; additional languages are a plus.
- Entrepreneurial and creative mindset.
- Destination travel expertise in the UK preferred.
- Ability to coordinate across a matrix organization.
- Willingness to commute to London on a hybrid basis.
What We Offer:
- International work environment with a prestigious brand.
- Stability with over 100 years of industry leadership.
- Opportunities for progression and internal promotion.
- Learning and development for growth and upskilling.
- Supportive management and autonomous working culture.
- Company-wide bonus scheme.
- Employee engagement activities.
- Flexible and hybrid working options (post-probation).
- Annual awards and recognition programs.
- Friendly, collaborative work environment.
Project Manager (2) employer: DER Touristik Suisse AG
Contact Detail:
DER Touristik Suisse AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager (2)
✨Tip Number 1
Familiarise yourself with the specific types of tours and services that Kuoni Tumlare offers, especially in the MICE sector. Understanding their unique selling points will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the travel and events industry, particularly those who have experience with project management. Attend relevant events or join online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your previous project management experiences in detail, focusing on how you've successfully managed similar projects. Be ready to share specific examples of how you've improved customer satisfaction and revenue in past roles.
✨Tip Number 4
Research the latest trends in the travel and events industry, especially those affecting the UK and Benelux markets. Being knowledgeable about current challenges and opportunities will allow you to speak confidently about how you can contribute to Kuoni Tumlare's success.
We think you need these skills to ace Project Manager (2)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management experience, especially in events or travel. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your commercial mindset and sales-driven approach. Mention specific examples of how you've successfully managed projects and built relationships with clients and suppliers.
Highlight Relevant Skills: Emphasise your excellent communication skills and any additional languages you speak. Discuss your entrepreneurial mindset and destination travel expertise, particularly in the UK.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Project Manager role.
How to prepare for a job interview at DER Touristik Suisse AG
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing projects, particularly in the events or travel sectors. Highlight specific examples where you successfully led a project from start to finish, focusing on how you ensured customer satisfaction and quality.
✨Demonstrate Commercial Awareness
Since the role is commercially minded and sales-driven, be ready to talk about how you've contributed to revenue generation in previous roles. Discuss any experience you have with pricing strategies, upselling, or negotiating deals with suppliers.
✨Emphasise Relationship Building
The ability to build strong relationships is crucial for this position. Prepare examples of how you've effectively collaborated with clients and suppliers in the past, and how those relationships led to successful outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle service complaints. Think of scenarios where you had to resolve issues under pressure and how you managed to maintain client satisfaction.
