Project Manager (2)

About Kuoni Tumlare At Kuoni Tumlare , we deliver inspiring and innovative solutions and experiences that create value for our Partners and Society. Our portfolio, built on over 100 years of destination management experience, includes series tours, technical visits, educational tours, Japan specialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our products include MyBus excursions, guaranteed departure tours by our Seat-in-Coach specialists, Europamundo (EMV), and MyBus Landcruise. We work closely with trusted suppliers and destination experts to meet diverse customer needs and make a positive impact worldwide. The Job: Note: All candidates must have full UK work rights; sponsorship is not available for this role. The role involves project managing the full lifecycle of Specialist Tours including MICE, Maestro, and direct sales in Benelux, UK, and Ireland, focusing on revenue, customer satisfaction, and quality. You will be the primary contact for the Sales Organization, overseeing all project phases. Responsibilities include: End-to-end project management, including quotation support and optimization. Managing and operating specialist tours, including itinerary and revenue checks. Leading inspections and client meetings, upselling additional services and products. Providing onsite support for key MICE and Maestro groups, upselling services. Sourcing high-end/niche products, negotiating rebates and commissions. Handling direct business, setting pricing, and controlling margins. Processing and confirming services accurately, considering client requirements. Undertaking project work as assigned. Completing rate collection and negotiation activities. Supporting and transferring knowledge to the sales team. Investigating and resolving service complaints. Meeting SLA targets. Conducting pre/post-season analysis and providing recommendations in coordination with Procurement. Skills and Experience: Commercially minded and sales-driven. Experience in project management within events or travel. Ability to build strong relationships with customers and suppliers. Excellent communication skills, both oral and written. Fluent in English; additional languages are a plus. Entrepreneurial and creative mindset. Destination travel expertise in the UK preferred. Ability to coordinate across a matrix organization. Willingness to commute to London on a hybrid basis. What We Offer: International work environment with a prestigious brand. Stability with over 100 years of industry leadership. Opportunities for progression and internal promotion. Learning and development for growth and upskilling. Supportive management and autonomous working culture. Company-wide bonus scheme. Employee engagement activities. Flexible and hybrid working options (post-probation). Annual awards and recognition programs. Friendly, collaborative work environment. #J-18808-Ljbffr