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- Tasks: Lead a team to deliver top-notch customer service and boost store sales.
- Company: Join RaceTrack, a fast-growing retailer known for exceptional shopping experiences in Glasgow.
- Benefits: Enjoy a competitive pay of £12.50 per hour and opportunities for career growth.
- Why this job: Be part of a dynamic team that values customer relationships and personal development.
- Qualifications: 1 year of retail sales and supervisory experience preferred; valid driving license is a plus.
- Other info: This is a full-time, permanent position located at St James Road, Glasgow.
The predicted salary is between 26000 - 36000 £ per year.
What\’s the role? We are looking for a Supervisor to join us in our Braehead store, Glasgow. This is a great opportunity for someone looking to take their first step into key holding and line management responsibilities. This is a 32 hour contract and shifts will include weekdays and weekends. As Supervisor you will act as a brand ambassador to promote and deliver an outstanding customer experience. You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe! Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or the Manager in the commercial aspects of running a successful store or concession. Key accountabilities and KPIs include: Greet, assist, and sell with the aim of building multiple sales and championing our high-quality premium products Work in partnership with the instore team to deliver an inspirational picture of the TFG vision Maintain a commercial approach to the role and operations, handling transactions accurately, with care and attention whilst anticipating future opportunities to keep our customers engaged
Retail Supervisor employer: Phase Eight Careers
Contact Detail:
Phase Eight Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarize yourself with RaceTrack's values and customer service philosophy. Understanding what they prioritize will help you align your approach during the interview and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your leadership skills and ability to train and develop a team. Highlighting these experiences will show that you can effectively manage and motivate a team at RaceTrack.
✨Tip Number 3
Research the retail market in Glasgow, especially trends that may affect RaceTrack. Being knowledgeable about the local market will allow you to discuss how you can contribute to exceeding store sales and building customer relationships.
✨Tip Number 4
Demonstrate your passion for customer service by preparing to discuss how you've gone above and beyond for customers in previous roles. This will resonate well with RaceTrack's commitment to providing a world-class shopping experience.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retail Supervisor position at RaceTrack. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in retail sales and team management. Provide specific examples of how you've successfully led a team or improved customer service in previous roles.
Showcase Your Leadership Skills: Demonstrate your leadership abilities by sharing instances where you've trained or developed team members. Highlight your approach to building strong customer relationships and achieving sales goals.
Tailor Your Application: Customize your cover letter to reflect your passion for providing excellent customer service and your commitment to maintaining high standards. Mention your valid Driving Licence if applicable, as it is preferred for the role.
How to prepare for a job interview at Phase Eight Careers
✨Show Your Customer Service Passion
Make sure to highlight your commitment to providing outstanding customer service. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
As a Retail Supervisor, you'll need to lead your team effectively. Prepare to discuss your experience in team management and how you've motivated and developed your team members in the past.
✨Know Your Numbers
Be ready to talk about how you've used sales figures to drive performance. Discuss any strategies you've implemented to exceed sales targets and how you analyze data to make informed decisions.
✨Emphasize Health & Safety Awareness
Since maintaining health and safety standards is crucial, be prepared to discuss your understanding of these procedures and how you've ensured compliance in previous positions.
