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- Tasks: Lead IT strategy and manage technology systems across 14 vibrant stores.
- Company: Bayley & Sage is a passionate group of food and home stores in London.
- Benefits: Enjoy a 40% staff discount, pension plan, and growth opportunities.
- Why this job: Join a dynamic team focused on innovation and exceptional customer experiences.
- Qualifications: Proven IT leadership experience, strong knowledge of cloud systems, and cybersecurity.
- Other info: Full-time role based in Fulham, with hands-on responsibilities.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Head of IT role at Bayley & Sage 2 days ago Be among the first 25 applicants Join to apply for the Head of IT role at Bayley & Sage Get AI-powered advice on this job and more exclusive features. Retail/ Commercial Experience Essential Bayley & Sage is a group of 14 vibrant food and home stores across London. We are passionate about great food, excellent service, and delivering exceptional experiences to our communities. Technology plays a key role in enabling our operations, and we are now looking for a strategic and hands-on Location: Fulham, SW6 1JB Job Type: Full-time About Us Retail/ Commercial Experience Essential Bayley & Sage is a group of 14 vibrant food and home stores across London. We are passionate about great food, excellent service, and delivering exceptional experiences to our communities. Technology plays a key role in enabling our operations, and we are now looking for a strategic and hands-on Head of IT to lead our technology function as we continue to grow and innovate. About The Role As Head of IT, you will take full ownership of our technology infrastructure, systems, and strategy. You will be responsible for ensuring the effective delivery, support, and evolution of our systems across all locations. This is a critical role that ensures our stores, back-office operations, and customer-facing technologies run smoothly, securely, and efficiently. Key Responsibilities Strategic Leadership Develop and execute a scalable IT roadmap aligned with Bayley & Sage\’s business objectives and growth plans. Identify and implement digital tools and systems that improve operational efficiency, customer experience, and data-driven decision-making. Champion innovation, introducing automation and integration solutions where appropriate. Monitor technology trends and propose improvements to maintain competitiveness. Infrastructure & Systems Management Oversee the IT infrastructure across all stores and head office, including networks, hardware, and cloud systems (Azure). Ensure all business systems (EPOS, Xero, Adyen, etc.) are fully operational, updated, and secure. Manage and improve system integrations across platforms such as Apicbase, Bizimply, MyPOS, MX, Vimcar, and iHASCO. Maintain PCI DSS compliance and ensure IT security protocols are up-to-date and enforced. Operational Oversight Coordinate with third-party vendors and service providers. Manage hardware and software procurement, licensing, and asset tracking. Oversee data protection, disaster recovery plans, and ensure robust backup systems are in place. Ensure the successful delivery of IT projects including software rollouts, infrastructure upgrades, and store openings. User Support & Training Oversee helpdesk support and ensure a positive, solution-oriented IT support culture across the business. Provide guidance, documentation, and training for employees across departments on new systems and updates. Improve internal IT knowledge base and ensure ongoing user engagement with digital tools. Budgeting & Vendor Management Manage IT budgets effectively, ensuring cost control and value from technology investments. Lead vendor negotiations and contract management for IT products and services. Requirements Proven experience in an IT leadership role, ideally within a multi-site retail, hospitality, or FMCG business. Strong knowledge of cloud infrastructure (Azure), EPOS systems, and business platforms (Xero, Adyen, Office365, etc.). Experience with system integrations and automation tools to connect business platforms. Strong understanding of cybersecurity, data protection (GDPR), and compliance standards. Ability to communicate complex IT concepts clearly to non-technical stakeholders. Experience managing IT projects and leading small technical teams. Hands-on approach, willing to step in when needed. Bayley And Sage Benefits 40% staff discount in-store Pension Plan Length of service recognition Opportunities to grow and develop Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology Industries Retail Referrals increase your chances of interviewing at Bayley & Sage by 2x Get notified about new Head of Information Technology jobs in London, England, United Kingdom . 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Head of IT employer: Bayley & Sage
Contact Detail:
Bayley & Sage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT
✨Tip Number 1
Familiarise yourself with Bayley & Sage's technology stack, especially their use of Azure and EPOS systems. Understanding these tools will not only help you in interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your experience in managing IT projects and leading teams by preparing specific examples of past successes. This will highlight your hands-on approach and strategic leadership skills that are crucial for the Head of IT position.
✨Tip Number 3
Network with professionals in the retail and IT sectors, particularly those who have experience in multi-site operations. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Stay updated on the latest technology trends relevant to retail and food services. Being able to discuss current innovations and how they could benefit Bayley & Sage will set you apart as a forward-thinking candidate.
We think you need these skills to ace Head of IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT leadership, particularly within retail or multi-site environments. Emphasise your knowledge of cloud infrastructure, EPOS systems, and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic vision for IT in a retail setting. Discuss how you can contribute to Bayley & Sage's goals, focusing on innovation and operational efficiency. Use specific examples from your past experiences to illustrate your points.
Highlight Relevant Skills: In your application, clearly outline your skills in cybersecurity, data protection, and compliance standards. Mention your experience with system integrations and automation tools, as these are crucial for the role.
Showcase Leadership Experience: Detail your experience managing IT projects and leading teams. Provide examples of how you've successfully implemented technology solutions that improved business operations, ensuring to align them with the responsibilities listed in the job description.
How to prepare for a job interview at Bayley & Sage
✨Showcase Your Strategic Vision
As the Head of IT, you'll need to demonstrate your ability to develop and execute a scalable IT roadmap. Be prepared to discuss how you would align technology initiatives with Bayley & Sage's business objectives and growth plans.
✨Highlight Your Hands-On Experience
This role requires a hands-on approach, so share specific examples from your past where you've stepped in to resolve technical issues or lead projects. This will show your willingness to engage directly with the technology and your team.
✨Discuss Your Knowledge of Cloud Infrastructure
Given the emphasis on cloud systems like Azure, be ready to talk about your experience with cloud infrastructure. Discuss any relevant projects or implementations you've led that involved cloud technologies.
✨Prepare for Questions on Cybersecurity
With a strong focus on cybersecurity and compliance, expect questions about your understanding of data protection regulations like GDPR. Prepare to explain how you've ensured compliance and security in previous roles.
