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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
- Why this job: Perfect for aspiring leaders wanting to grow in a supportive environment with guaranteed hours.
- Qualifications: Experience in retail or leadership roles is essential; strong communication skills are a must.
- Other info: Immediate start available; this is a permanent position with no zero hours contracts.
We're currently hiring at Newton Abbot Premier Inn. Working 24 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Newton Abbot. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start - with all leadership experience relevant.
- PAY RATE: Up to £13.36 per hour (day shift)
- CONTRACT TYPE: Permanent - we don't do zero hours contracts!
- HOURS: 24 hours a week - guaranteed hours to help you plan your week around!
- LOCATION: Racecourse, Newton Rd, Kingsteignton, Newton Abbot TQ12 3AF
Why you'll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you'll do:
Join our team at Newton Abbot Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you demonstrate your alignment with their mission during any discussions.
✨Tip Number 2
Prepare to discuss specific examples from your past leadership roles, especially in retail or hospitality. Highlight how you motivated your team and improved customer satisfaction, as this will resonate well with the hiring managers.
✨Tip Number 3
Research common challenges faced by Duty Managers in the hotel industry. Being able to articulate how you would handle these situations can set you apart and show your proactive approach to problem-solving.
✨Tip Number 4
Network with current or former employees of Premier Inn if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Emphasise any relevant skills that align with the Duty Manager role, such as customer service excellence and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the Premier Inn's mission of delivering outstanding customer experiences.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that relate to the Duty Manager position. Focus on achievements that demonstrate your capability to manage operations and enhance guest satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Whitbread
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Share specific examples of how you've successfully led a team, resolved conflicts, and motivated others to achieve their best.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering outstanding customer experiences, think of scenarios where you went above and beyond for customers. Highlight your ability to handle complaints and ensure guest satisfaction.
✨Familiarise Yourself with Health & Safety Standards
Research the health and safety regulations relevant to the hospitality industry. Be ready to discuss how you would implement these standards in your role as Duty Manager to ensure a safe environment for both guests and staff.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s operations, team dynamics, and growth opportunities within Premier Inn. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
