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- Tasks: Lead large client transformation programs and ensure successful delivery from start to finish.
- Company: Join State Street, a global leader in financial services redefining investment performance with innovative solutions.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Be part of a fast-paced team driving change in a competitive industry while building executive relationships.
- Qualifications: Experience in program management, strong leadership skills, and a background in financial services are essential.
- Other info: Potential for career advancement within the Alpha Implementation organisation.
The predicted salary is between 72000 - 108000 £ per year.
Join to apply for the Client Implementation Executive, SVP role at State Street
Join to apply for the Client Implementation Executive, SVP role at State Street
- Who we are looking for:
Qualified applicants should have prior experience managing large programs, particularly in the context of a software business or professional services in financial services disciplines. Applicants should be at ease leading others with no hierarchical connection and should also be comfortable working in a high growth business, fast paced environment driving the firms strategy and AlphaSM product capabilities. Applicants must demonstrate experience managing organizations through significant change and developing relationships at executive levels. Over time, this position could potentially evolve into increasing levels of responsibility within the wider Alpha Implementation organization
Why This Role Is Important To Us
The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.
What You Will Be Responsible For
As Client Implementation Executive you will be responsible for the delivery and overall success of each program. You will supervise managers and inform executives on progress and performance. A successful Client Implementation Executive must have a broad knowledge of program management principles, experience leading organizations through transformational change and the ability to build relationships and engage effectively at executive levels. They must have a strategic mindset as well as be able to lead highly matrixed teams at State Street. The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization.
- Initiate and set goals for programs according to the strategic objectives of the organization
- Oversee and approve a program plans inclusive of State Street, client and critical 3rd party tasks. Ensure program milestones and dependencies support agreed upon scope and timeline.
- Develop and monitor budgets, forecasting and resource allocations for the program
- Establish Project Governance both internally and with the client ensuring all stakeholders are communicated with frequently and appropriately
- Drive the client, internal stakeholders and critical 3rd parties to execute against their tasks and milestones; drive proper governance and program reporting
- Devise evaluation strategies to monitor performance and determine the need for improvements
- Supervise all program and project managers involved to provide feedback and resolve complex problems
- Discover ways to enhance efficiency and productivity of procedures and people
- Implement standard change control process, deploy and maintain risk, issue and decision logs
- This role is responsible for leading large, complex client transformation programs working with client C-Suite and STT executives to implement platform and service solutions aligned with client and STT agreed business outcomes
- The Client Implementation Executive is responsible for overseeing the successful delivery of program or portfolio of programs, setting strategic goals, and planning from inception to completion. This includes management of client solution management in partnership with multiple product and platform organizations and E2E business/solution architects, workstream leadership, conversion activities, business and client testing activities, change management, financial management, operational readiness, post-conversion hypercare etc.
- The role requires establishing project governance and driving both internal and client executive stakeholders to meet their responsibilities, ensuring effective communication and reporting throughout the implementation lifecycle.
- The successful candidate must devise strategies to monitor program performance, provide feedback to project managers, and identify areas for efficiency enhancement, applying change and risk management principles as necessary.
- The Role partners with Global Client Division leaders, Global Technology Services, Global Delivery teams and Alpha Teams to deliver business outcomes that span STT business lines, platform providers, delivery partners, and client ecosystems with responsibility for execution of program, business, financial, and client outcomes that are comprehensive including Front Office, Middle Office, Back Office and Data domains.
What We Value
- Leadership and an ability to bring together teams across different levels and disciplines within the organization
- Outstanding presentation, communication (oral & written), and relationship building skills across all levels of management. A detail-oriented disposition and clear, concise communication skills.
- Strong critical thinking, problem solving, decision making and relationship management skills
- The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community Education & Preferred Qualifications
- Strong understanding of financial markets and investment management processes, including back office functions
- Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
- Demonstrated experience leading large transformational programs; preferably within a leading consulting firm
- Experience with Agile software development, highly configurable systems and leading testing techniques
- Familiarity with Jira or Clarity is a plusWillingness and ability to travel
State Street\’s Speak Up Line
Job ID: R-772147
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Business Development and Sales
-
Industries
Financial Services, Investment Banking, and Investment Management
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Client Implementation Executive, SVP employer: State Street
Contact Detail:
State Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Implementation Executive, SVP
✨Tip Number 1
Network with professionals in the financial services and software sectors. Attend industry events or webinars where you can meet potential colleagues or leaders in the field. Building these connections can provide insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with State Street AlphaSM and its offerings. Understanding the platform's capabilities and how it integrates with client needs will help you articulate your value during interviews and discussions with stakeholders.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed large programmes or led teams through change. Prepare specific anecdotes that highlight your ability to drive results and build relationships at executive levels.
✨Tip Number 4
Stay updated on trends in financial markets and investment management processes. This knowledge will not only enhance your conversations with potential employers but also show your commitment to understanding the industry landscape.
We think you need these skills to ace Client Implementation Executive, SVP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large programmes, particularly in software or professional services within financial services. Use specific examples that demonstrate your ability to lead teams and manage change.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of the Client Implementation Executive position, particularly your experience with transformational change and relationship management at executive levels.
Showcase Leadership Skills: Provide concrete examples of how you've successfully led teams without hierarchical authority. Highlight instances where you drove results in fast-paced environments and how you managed stakeholder communication effectively.
Demonstrate Strategic Thinking: Illustrate your strategic mindset by discussing past projects where you set goals aligned with organisational objectives. Mention how you monitored performance and implemented improvements, showcasing your critical thinking and problem-solving skills.
How to prepare for a job interview at State Street
✨Showcase Your Leadership Skills
As a Client Implementation Executive, you'll need to demonstrate your ability to lead teams without direct authority. Prepare examples of how you've successfully influenced and guided teams in previous roles, especially in high-pressure environments.
✨Understand the Financial Services Landscape
Familiarise yourself with the financial markets and investment management processes. Be ready to discuss how your experience aligns with the specific challenges faced in these areas, particularly in relation to transformational change.
✨Prepare for Strategic Discussions
This role requires a strategic mindset. Think about how you can contribute to the firm's strategy and AlphaSM product capabilities. Be prepared to discuss your approach to setting goals and overseeing program plans that align with organisational objectives.
✨Demonstrate Effective Communication Skills
Outstanding communication is key in this role. Practice articulating your thoughts clearly and concisely, both in writing and verbally. Be ready to showcase your relationship-building skills, especially when discussing past experiences with executive-level stakeholders.
