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- Tasks: Lead a team of technicians, ensuring efficiency and high standards in the workshop.
- Company: Join a prestigious automotive main dealer known for excellence and support.
- Benefits: Enjoy competitive salary, uncapped bonuses, and career development opportunities.
- Why this job: Be part of a respected team with a focus on customer satisfaction and professional growth.
- Qualifications: Experience in workshop management and a full UK driving licence required.
- Other info: Contact Ian Bowker at C&B Recruitment for a confidential chat.
The predicted salary is between 33000 - 39000 £ per year.
Location: Southport
Basic Salary: £33,000 | OTE: £39,000+
Join a well-respected, high-performing dealership group. C&B Recruitment are proud to be working with a prestigious automotive main dealer in Southport, seeking an experienced and motivated Workshop Controller to join their busy and successful aftersales team.
About the Role:
As a Workshop Controller, you’ll play a key role in driving efficiency and productivity within the workshop. You’ll be supporting the Service Manager and leading a team of skilled technicians to ensure high standards of work, customer satisfaction, and profitability.
Key Responsibilities:
- Oversee day-to-day running of the workshop and coordinate workloads
- Allocate work to technicians based on skillset and job priority
- Monitor job progress, ensuring efficiency and timely completion
- Work closely with the Parts Department to ensure availability and minimise downtime
- Support the Service Manager with team performance and reporting
- Identify training needs and support technician development
- Maintain high levels of customer satisfaction by managing queries and complaints
- Ensure health and safety procedures are followed at all times
What We’re Looking For:
- Previous experience as a Workshop Controller or Assistant Service Manager within a franchised dealership
- A proven track record of success in workshop management
- Strong leadership, communication, and problem-solving skills
- A stable career history with a genuine passion for the motor trade
- Full UK driving licence
Why Join This Team?
- Work with a prestige brand and enjoy a professional, supportive environment
- Excellent career development and progression opportunities
- Fantastic earning potential with uncapped bonus schemes
- Be part of a forward-thinking dealer group with a strong reputation
Ready to Take the Next Step? If you’re an experienced Workshop Controller looking for your next challenge, we want to hear from you. Apply now or contact Ian Bowker at C&B Recruitment for a confidential chat today.
Contact Detail:
C&B Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller - Southport
✨Tip Number 1
Research the dealership's reputation and values. Understanding their commitment to customer satisfaction and quality service will help you align your answers during any interviews, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Prepare specific examples from your previous experience that demonstrate your leadership and problem-solving skills. Be ready to discuss how you've successfully managed a workshop or led a team in a high-pressure environment.
✨Tip Number 3
Familiarise yourself with the latest automotive technologies and trends. Showing that you are up-to-date with industry advancements can set you apart as a knowledgeable candidate who can contribute to the dealership's success.
✨Tip Number 4
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Workshop Controller - Southport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Workshop Controller or Assistant Service Manager. Emphasise your leadership skills, workshop management experience, and any achievements that demonstrate your ability to drive efficiency and productivity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the motor trade and your understanding of the role. Mention specific examples from your previous roles that align with the key responsibilities outlined in the job description.
Highlight Key Skills: In your application, clearly outline your strong leadership, communication, and problem-solving skills. Provide examples of how you've successfully managed a team and improved workshop performance in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-focused role.
How to prepare for a job interview at C&B Recruitment
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, highlighting your communication and problem-solving skills.
✨Know the Company and Its Values
Research the dealership group and understand their reputation and values. Be ready to discuss how your personal values align with theirs, showing that you're a good fit for their team.
✨Prepare for Technical Questions
Expect questions related to workshop management and automotive knowledge. Brush up on your technical skills and be prepared to discuss how you would handle specific scenarios in the workshop.
✨Demonstrate Customer Focus
Customer satisfaction is key in this role. Be prepared to share examples of how you've handled customer queries or complaints effectively, showcasing your commitment to high service standards.
