General Manager-Chase Farm Hospital

We are a leading provider of healthcare support services, committed to delivering excellence in hospital operations. We are seeking a dynamic and experienced General Manager to oversee the leadership of multiple essential services across 3 hospital and community sites, with managers onsite reporting to you. This role is crucial in ensuring high standards in cleaning, catering, retail, security, portering, and pest control services.

This role involves working 4 days at one site and 1 day per week at another site. The community site has a manager in place who reports to you.

Key Responsibilities:

1. Managing and overseeing cleaning, catering, retail, portering, pest, and security services
2. Ensuring service excellence, regulatory compliance, and operational efficiency across all sites
3. Developing and implementing strategies for continuous improvement in service delivery
4. Managing budgets, contracts, and supplier relationships effectively
5. Leading and motivating diverse teams to achieve high performance and customer satisfaction
6. Liaising with hospital management, stakeholders, and regulatory bodies to align services with hospital needs
7. Ensuring compliance with health and safety regulations and industry standards

About You:

1. Proven experience in managing multiple hospital support services
2. Strong leadership and operational management skills
3. Knowledge of healthcare regulations and compliance requirements
4. Ability to manage budgets, contracts, and supplier relationships effectively
5. Excellent problem-solving and decision-making abilities
6. Strong communication and stakeholder management skills
7. Ability to work under pressure in a fast-paced healthcare environment

We offer a comprehensive benefits package, including but not limited to:

• Contributory pension scheme
• Career development opportunities through our Career Pathways and MyLearning programmes
• Quick access to a Digital GP and wider healthcare benefits for you and your immediate family
• Exclusive travel discounts with TUI, Expedia, Booking.com, and others
• Discounts on groceries at Tesco, Sainsbury\’s, Morrisons, and more
• Up to 44% off cinema tickets
• Cash rewards on spending, redeemable across various brands
• Free wellness, mindfulness, and exercise classes
• Opportunity to share discounts and offers with friends and family

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