Digital Operations & Readiness Coordinator London (England) Sony Interactive Entertainment Post[...]

Digital Operations & Readiness Coordinator

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Role Overview

This role reports into the digital operations and business readiness team responsible for the accurate and timely delivery of PS Direct digital storefront updates, including new product launches, sales events, and strategic projects.

The coordinator assists in go-to-market readiness activities and provides hands-on support in maintaining content, imagery, and assets for PlayStation Direct.

What you\’ll be doing:

1. Business Readiness support
2. Maintain operational briefing documents and workflows, ensuring accurate capture of merchandising needs and supporting team coordination.
3. Manage PS Direct creative tickets, ensuring briefs\’ accuracy and timely delivery of materials.
4. Track customer experience feedback and NPS following product releases and promotions.

Qualifications

• Experience in retail e-commerce, preferably in consumer electronics or video game software.
• 2+ years using e-commerce content tools/platforms like SAP Commerce Cloud/Hybris and Adobe Experience Manager 6.5.
• Proficiency with editing software such as Adobe Photoshop and Media Encoder.
• Strong multitasking skills in a fast-paced environment.
• Excellent communication and attention to detail.
• Flexible, proactive, and discreet.

Benefits include discretionary bonus, hybrid working, private medical insurance, 25 days holiday, on-site gym, free drinks, cycle garage, and showers.

Please refer to our Candidate Privacy Notice for details on data processing and your rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All applicants will be considered without regard to gender, race, religion, disability, age, sexual orientation, pregnancy, or other protected categories. We promote an inclusive environment and encourage everyone to apply. PlayStation is a Fair Chance employer, considering qualified applicants with arrest and conviction records.

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