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- Tasks: Create engaging content for digital products to enhance user experience.
- Company: Join Moniepoint, Africa's second-fastest growing financial services platform.
- Benefits: Enjoy a supportive culture, attractive salary, health insurance, and learning opportunities.
- Why this job: Be part of a team that values creativity, collaboration, and inclusivity in a dynamic environment.
- Qualifications: Degree in relevant fields and a strong portfolio showcasing user-focused content.
- Other info: Moniepoint is committed to diversity and creating an inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa. Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed.
As a UX Writer, you'll be the creative mind creating and implementing written content for our digital products (mobile apps, web experiences, etc.) to enhance the user experience. Collaborating with various teams, you'll contribute to content strategy, aligning it with brand tone and user insights.
Key responsibilities:- Lead content strategy: take ownership of the overall content strategy across Moniepoint’s products, ensuring all written communication supports a consistent and intuitive user experience.
- Develop guidelines & standards: establish and maintain content guidelines, tone of voice, and best practices to ensure consistency and clarity across all platforms.
- Collaborate cross-functionally: work closely with UX/UI designers, product managers, engineers, and marketing teams to integrate content seamlessly into product design and development.
- Content leadership: provide direction and leadership for the creation and delivery of UX content, ensuring it aligns with user needs, business objectives, and brand identity.
- Drive content innovation: identify opportunities to innovate and improve content strategies, ensuring the product’s copy is both functional and engaging for both the Nigerian and UK financial services markets.
- Content audits & optimisation: lead content audits to continuously improve the effectiveness of our communications, informed by user testing, analytics, and research.
- Ensure accessibility & inclusivity: champion best practices for accessible and inclusive content to ensure the product meets the needs of all users.
- Mentor & guide: provide guidance to team members, fostering a culture of continuous learning and improvement in content creation.
- SEO & content marketing strategies: ensure content aligns with SEO and broader content marketing strategies to drive growth and engagement.
- Design systems familiarity: ensure content integrates smoothly with design systems, contributing to a consistent and user-friendly product experience.
- Education: degree in languages, Human-Computer Interaction, Psychology, Sociology, or something equally cool.
- You’re a wordsmith with a portfolio that showcases your knack for user-focused content.
- Excellent verbal communication and presentation skills.
- Experience directly establishing and optimising best practices for UX writing.
- Experience managing people.
- Familiarity with UX design principles.
- A friendly and collaborative spirit is highly valued.
- Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another.
- Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
- Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
- A preliminary phone call with the recruiter.
- Technical interviews with our Product and Design team.
- A behavioural and technical interview with a member of the Executive team.
How to apply: Please submit your CV and a portfolio. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Lead UX Writer / Content Designer employer: Moniepoint Group
Contact Detail:
Moniepoint Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead UX Writer / Content Designer
✨Tip Number 1
Familiarise yourself with Moniepoint's brand voice and values. Understanding their mission to empower users in emerging markets will help you align your content strategy with their goals, making you a more attractive candidate.
✨Tip Number 2
Showcase your collaboration skills by preparing examples of past projects where you worked closely with UX/UI designers or product managers. Highlighting your ability to integrate content seamlessly into product design will set you apart.
✨Tip Number 3
Research the financial services landscape in both Nigeria and the UK. Being knowledgeable about the specific needs and challenges of these markets will demonstrate your commitment and understanding of the role's requirements.
✨Tip Number 4
Prepare to discuss your approach to content audits and optimisation. Be ready to share how you've used user testing and analytics to improve content effectiveness in previous roles, as this aligns with Moniepoint's focus on continuous improvement.
We think you need these skills to ace Lead UX Writer / Content Designer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lead UX Writer at Moniepoint. Familiarise yourself with their products and how your writing can enhance user experience.
Showcase Your Portfolio: Include a portfolio that highlights your best work in UX writing. Make sure to include case studies that demonstrate your problem-solving skills, research insights, and the impact of your designs on user experience.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Highlight your experience in content strategy, collaboration with cross-functional teams, and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines how your background and skills make you a perfect fit for Moniepoint. Be sure to mention your understanding of their commitment to diversity and inclusion.
How to prepare for a job interview at Moniepoint Group
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best work. Include case studies that demonstrate your problem-solving skills, user-focused content, and the impact of your designs. This will give the interviewers a clear view of your capabilities.
✨Understand Moniepoint's Brand Voice
Before the interview, take time to research Moniepoint’s brand and its tone of voice. Be prepared to discuss how you would align your writing style with their brand identity and user insights, showcasing your understanding of their target audience.
✨Prepare for Cross-Functional Collaboration
Since the role involves working closely with various teams, think of examples from your past experiences where you successfully collaborated with UX/UI designers, product managers, or engineers. Highlight your ability to integrate content seamlessly into product design.
✨Demonstrate Your Knowledge of Accessibility
Familiarise yourself with best practices for creating accessible and inclusive content. Be ready to discuss how you would ensure that your writing meets the needs of all users, as this is a key responsibility in the role.
