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For Companies At a Glance
- Tasks: Manage daily office operations and create a welcoming environment for all team members.
- Company: Whatnot is the largest livestream shopping platform, blending community and commerce in an innovative way.
- Benefits: Enjoy flexible time off, health insurance, and monthly allowances for wellness and childcare.
- Why this job: Join a fast-growing company that values diversity and fosters a collaborative culture.
- Qualifications: 2+ years in office management, strong organisational skills, and a people-oriented approach required.
- Other info: This role is office-based in London, with a salary range of £50,000 - £55,000.
The predicted salary is between 43000 - 77000 £ per year.
Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe, enabling users to buy, sell, and discover items they love. We are redefining e-commerce by blending community, shopping, and entertainment into a unique experience. As a remote co-located team, we are driven by innovation and our core values. With hubs in the US, UK, Ireland, Poland, and Germany, we are building the future of online marketplaces—together.
Role Overview
We are hiring a Workplace Experience Manager for our London office. This role involves managing daily office operations and collaborating with global Workplace Experience Managers to ensure a thoughtful and welcoming environment for all Whatnauts.
Responsibilities
- Office Operations
- Oversee daily needs: supplies, mail, deliveries, food/beverages, and maintenance
- Manage vendor relationships to ensure high service standards
- Maintain organized, clean, and stocked common areas
- Address facility issues promptly, partnering with building management
- Guest and Employee Experience
- Serve as the first contact for visitors, candidates, and team members
- Create a welcoming, professional atmosphere reflecting our values
- Coordinate logistics for team days, offsites, and in-office events
- Onboarding Support
- Handle first-day logistics: work checks, desk setup, tours, badges
- Coordinate with IT and People teams for smooth onboarding
- Help new hires feel welcomed and prepared
- Administrative Support
- Provide support to local leadership: calendar, meetings, travel, scheduling
- Assist leaders in staying organized and focused
Candidate Requirements
- Minimum of 2 years in office management or similar role
- Self-starter with high attention to detail and organizational skills
- Experience managing vendor relationships
- Ability to thrive in a fast-paced environment
- People-oriented with hosting skills and a welcoming demeanor
- Ability to collaborate cross-functionally and influence stakeholders
- Interest in developing as an executive business partner
Location & Compensation
Applicants should be within commuting distance of our London hub. The role is office-based. Salary: £50,000 - £55,000 per year, plus benefits and equity. Final salary depends on experience and skills.
Benefits
- Flexible time off and company holidays
- Health insurance options
- Work from home support and home office setup allowance
- Monthly allowances for phone, internet, wellness, and childcare
- Family planning benefits
- Retirement plans
- Paid parental leave and gradual return to work
Equal Opportunity Statement
Whatnot is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, gender, sexual orientation, age, disability, veteran status, or any other protected characteristic. We believe diverse teams are essential for success.
Workplace Experience Manager - London employer: Whatnot
Contact Detail:
Whatnot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Experience Manager - London
✨Tip Number 1
Familiarise yourself with Whatnot's core values and culture. Understanding what drives the company will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.
✨Tip Number 2
Network with current employees or those in similar roles on platforms like LinkedIn. Engaging with them can provide insights into the workplace environment and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage office operations and enhance employee experiences. Tailoring your anecdotes to reflect the responsibilities listed in the job description will make you stand out.
✨Tip Number 4
Stay updated on trends in workplace management and employee engagement. Showing that you are proactive about industry developments can impress interviewers and highlight your commitment to continuous improvement.
We think you need these skills to ace Workplace Experience Manager - London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Workplace Experience Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in office management or similar roles. Highlight specific achievements, such as managing vendor relationships or improving office operations, to demonstrate your suitability for the role.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for Whatnot and the role. Mention how your skills and experiences make you a great fit for creating a welcoming environment and supporting team logistics, reflecting the company's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Workplace Experience Manager role.
How to prepare for a job interview at Whatnot
✨Know the Company Culture
Before your interview, take some time to understand Whatnot's values and culture. Familiarise yourself with their approach to community, shopping, and entertainment. This will help you align your answers with what they are looking for in a Workplace Experience Manager.
✨Showcase Your Organisational Skills
As this role requires high attention to detail and organisational skills, be prepared to discuss specific examples from your past experiences. Highlight how you've successfully managed office operations or vendor relationships, and how you can bring that expertise to Whatnot.
✨Demonstrate People Skills
Since the role is people-oriented, think of instances where you've created a welcoming atmosphere or coordinated events. Be ready to share how you handle guest interactions and support new hires, as these are crucial aspects of the position.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, office culture, and future projects at Whatnot. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
