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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecommunications company focused on customer experience.
- Benefits: Enjoy flexible hours, online GP access, and generous family leave policies.
- Why this job: Build relationships, develop your skills, and enjoy a supportive team culture.
- Qualifications: No specific experience needed; just bring your confidence and communication skills.
- Other info: Opportunities for career growth and community volunteering available.
The predicted salary is between 25087 - 25684 £ per year.
Salary: £25,087 - Uncapped commission
Location: Doncaster
Full Time - Permanent
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Doncaster?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
- Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Twilight Shift Operative employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Twilight Shift Operative
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing conversations with friends or family to enhance your ability to ask questions and build rapport.
✨Tip Number 3
Showcase your flexibility and adaptability. Highlight any experiences where you've successfully managed changing situations or schedules, as this aligns well with the flexible nature of the role.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers during the interview, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Twilight Shift Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Twilight Shift Operative. Highlight your relevant skills and experiences that align with their requirements.
Tailor Your CV: Make sure your CV reflects your communication skills and any experience you have in sales or customer service. Use specific examples to demonstrate how you've successfully built relationships or negotiated in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you’re interested in working for EE and how your life experiences make you a great fit for the position.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
Since this role involves talking to customers and building relationships, make sure to highlight your communication skills. Share examples of how you've successfully interacted with others, whether in a professional setting or through personal experiences.
✨Understand the Products
Even though you'll receive training, having a basic understanding of EE's products and services can set you apart. Do some research beforehand and be prepared to discuss how these products can enhance customers' digital lives.
✨Emphasise Flexibility
This position offers flexibility, so be ready to discuss how you can adapt to different situations. Share any experiences where you've successfully managed your time or adjusted your schedule to meet personal or work commitments.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team culture, opportunities for career development, or how success is measured in the role.
