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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Boots Opticians is dedicated to inclusivity and personal growth in the optical industry.
- Benefits: Enjoy flexible working options, generous discounts, and comprehensive career development opportunities.
- Why this job: Join a supportive environment that values diversity and offers impactful training for your career.
- Qualifications: Customer-facing experience and a desire to learn; leadership experience preferred.
- Other info: Open to flexible working arrangements and committed to supporting all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
About the role
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have
• Experience working in a customer facing role
• Desire to learn
• Led or coached a team
It would be great if you also have
• Experience working in a clinical environment
Our benefits
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What\’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Closing date
31-Aug-2025
Business Area
Opticians
Function
Opticians
Specialism
Boots Opticians Operations
Keywords
Optometry, Optometrist, Optom, Optician, Clinical, Glasses, Healthcare, Health, clinician, Optom jobs, Optical Jobs,
Hours per week
37.5
Latitude,longitude 1
53.350392,-2.205995
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays and Weekends
Airport
No
Hours per week
Over 35 hours per week
Company
Optics
Division
100 – North
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
OPT102 – North West England
Area
OPT102 – North West England
Store
4112 – Kiln Croft Lane
Req Posted Date
31-Jul-2025
County
Cheshire
Country
UK
#J-18808-Ljbffr
Assistant Store Manager (Retail) employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail)
✨Tip Number 1
Familiarise yourself with Boots Opticians' values and mission. Understanding their commitment to inclusivity and customer service will help you align your responses during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlighting these instances will demonstrate your leadership skills and ability to inspire others, which is crucial for the Assistant Store Manager role.
✨Tip Number 3
Research the clinical aspects of the role, especially if you have experience in a clinical environment. Being knowledgeable about patient pre-screening and dispensing will show your readiness to take on the responsibilities of the position.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the work culture at Boots Opticians. This can provide you with valuable information to discuss during your interview and demonstrate your genuine interest in the company.
We think you need these skills to ace Assistant Store Manager (Retail)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Store Manager at Boots Opticians. Highlight your relevant experience in customer service and team leadership in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous roles where you led a team or worked in a clinical environment, as these are key aspects of the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your desire to learn. Mention specific examples of how you've inspired or developed a team in the past, as this will resonate well with the hiring managers.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Boots Opticians
✨Show Your Customer Service Skills
As an Assistant Store Manager, you'll need to demonstrate your experience in customer-facing roles. Be ready to share specific examples of how you've handled customer interactions and resolved issues effectively.
✨Highlight Your Leadership Experience
Discuss any previous experience you have in leading or coaching a team. Prepare to talk about how you've motivated team members and contributed to their development, as this is crucial for the role.
✨Familiarise Yourself with Clinical Operations
Since the role involves clinical activities, it’s beneficial to brush up on relevant clinical knowledge. If you have experience in a clinical environment, be sure to mention it and discuss how it can benefit the store.
✨Emphasise Your Willingness to Learn
Boots Opticians values a desire to learn and grow. Be prepared to express your enthusiasm for the 'Step into Optics' training programme and any other professional development opportunities that interest you.
