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- Tasks: Support project delivery, monitor progress, and ensure effective governance.
- Company: Join Royal Mail, a leader in transforming parcel delivery with a focus on innovation and sustainability.
- Benefits: Enjoy competitive salary, annual bonus, generous leave, and family-friendly support.
- Why this job: Be part of an exciting transformation while developing your skills in a supportive environment.
- Qualifications: 3-5 years in PMO roles, strong communication, and project governance skills required.
- Other info: Hybrid working available; we value diversity and welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Competitive Salary, 10% annual bonus potential, company pension scheme with highly competitive contribution rates and generous annual leave offering of 25 days, plus bank holidays, with the opportunity to purchase extra annual leave days.
Permanent, Full time
Location: This is a Hybrid Working role with a requirement to attend your closest geographical office - London, Chesterfield, or Glasgow.
Royal Mail is going through one of the most exciting periods in its history. We are currently innovating and transforming our business for the future, adapting towards a parcel delivery market, as well as taking environmental responsibility for our impact as a business. There has never been a better time to join us.
Are you a professional PMO Project Management Officer looking for a new challenge? Do you excel in time management, communication and able to challenge stakeholders at all levels? Do you have excellent project governance and reporting skills? If so, we would love to hear from you.
About the role:
As Project Management Officer within the Transformation Office, you will provide support on all aspects of programme and project delivery. In doing so you will be confident, organised, and an experienced PMO with a keen eye for detail. You will monitor plans, deliverables, progress, review finances, holding suppliers and workstream leads to account when necessary. Working closely with the programme/project manager teams, you will ensure consistent, robust, and effective project/programme governance controls and reporting to centrally defined standards. You will have a proven record of reporting at executive level, experience of preparation and quality assurance of materials ahead of regular meetings and reporting cadence. Experience of identifying and monitoring progress on Risks, Issues and Dependencies; supporting effective decision making. Timely maintenance and management of the RAID log - actions, risks, issues, assumptions, dependencies, decisions, etc. Ability to understand the project and deliverables, reviewing content, challenging (time/cost/quality paradigm) and validating content, etc. Plan reviews/updates.
About You:
To truly excel in this role, you will possess, and be able to evidence, the skills and experience listed below:
- At least 3-5 years' experience working within a project governance/PMO role.
- Must be able to work on multiple projects/programmes simultaneously.
- Ability to review and recommend process improvements, governance refinement, etc.
- Proactive and effective communication, both verbal and written; evidence of good collaboration, stakeholder management and negotiation skills.
- Financial tracking and raising of requisitions, purchase orders, supplier quotes and monthly reporting.
- Previous experience in a large-scale transformation is desirable.
- Experience of the full Microsoft 365 suite, MS Project desirable.
- Experience with Confluence/Jira/Planview is desirable.
- Project Management experience useful but not essential.
Extra Benefits:
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
- Supportive and generous company sick pay.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.
Next Steps:
Closing Date: Sunday 11th May 2025. Please note, this advert may close early if the appropriate number of applications has been reached. The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean your interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind.
Royal Mail Group values both trust, and our people. We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
PMO Project Management Officer employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PMO Project Management Officer
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Microsoft 365, MS Project, Confluence, and Jira. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Prepare to discuss your previous experiences in project governance and how you've successfully managed multiple projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see your impact.
✨Tip Number 3
Since the role involves working closely with stakeholders, think of examples where you've effectively communicated and negotiated with different parties. Highlighting your collaboration skills will demonstrate your ability to thrive in a team-oriented environment.
✨Tip Number 4
Research Royal Mail's current transformation initiatives and be ready to discuss how your skills align with their goals. Showing that you understand their direction and challenges will help you stand out as a candidate who is genuinely interested in the role.
We think you need these skills to ace PMO Project Management Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in project governance and PMO roles. Emphasise your skills in time management, communication, and stakeholder engagement, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position at Royal Mail. Mention specific experiences that demonstrate your ability to manage multiple projects and improve processes, aligning with the job description.
Highlight Relevant Experience: When detailing your work history, focus on your achievements in previous PMO roles. Include examples of how you have successfully managed risks, issues, and dependencies, as well as your experience with financial tracking.
Prepare for the Interview: Since Royal Mail provides interview questions in advance, take this opportunity to prepare thoughtful responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your relevant skills.
How to prepare for a job interview at Royal Mail Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a PMO Project Management Officer. Familiarise yourself with project governance, reporting standards, and the tools mentioned in the job description, such as Microsoft 365, Confluence, and Jira.
✨Prepare Your Examples
Since Royal Mail will provide you with interview questions in advance, take this opportunity to prepare specific examples from your past experience that demonstrate your skills in time management, stakeholder communication, and project governance.
✨Showcase Your Proactive Communication Skills
Highlight your ability to communicate effectively with stakeholders at all levels. Be ready to discuss how you've successfully managed relationships and navigated challenges in previous projects.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you've identified and managed risks, issues, and dependencies in past projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your analytical skills.
