Senior UX Researcher (SAAS)

Senior UX Researcher (SAAS)

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead user experience research to inform product development and enhance usability.
  • Company: Join The Adaptavist Group, a global leader in enterprise software solutions.
  • Benefits: Enjoy unlimited holiday, flexible hours, and comprehensive parental leave policies.
  • Why this job: Be part of a dynamic team that values user-centric design and innovation.
  • Qualifications: Expertise in qualitative and quantitative research methods is essential.
  • Other info: Remote work with occasional in-person meetings in London.

The predicted salary is between 43200 - 72000 £ per year.

Working at The Adaptavist Group, a global family of companies with a common goal. We combine teamwork, technology, and processes to help businesses improve today and in the future. We are experts in delivering enterprise software, tailored solutions, and quality services across trusted technology ecosystems such as Atlassian, AWS, Slack, GitLab, monday.com, and Aha! We make change happen. From anywhere.

What we offer you:

  • Unlimited holiday (PTO) allowance, trusting you to take vacation time suited to your personal life.
  • Flexible working hours.
  • MacBooks provided to all employees.
  • Support for fully remote workers in setting up their home offices.
  • Comprehensive Time Away Policy including 26 weeks of paid leave for birthing parents and 13 weeks for non-birthing parents, along with extended leave options for adoption, IVF, surrogacy, egg freezing, and women’s health issues.
  • Remote-first approach allowing work to fit around your life.

About the role:

The Senior UX Researcher is a vital member of the Research Team at Adaptavist. This team employs diverse research methodologies to inform product development across different business units, focusing on User Experience and Market Research to support decision-making, discover new market opportunities, evaluate competitors, guide product development, and improve current products for usability and usefulness. The primary responsibility is to provide actionable insights for product development and foster a user-centered culture. As a senior role, it supports strategic decision-making across multiple products, working closely with stakeholders to implement a culture of evidence-based conclusions. It requires expertise in qualitative and quantitative research and the ability to innovate with new methods. Structuring projects aligned with business goals, collaborating effectively, mentoring junior researchers, coordinating external resources, and ensuring projects meet deadlines are key duties. While listed as remote, occasional in-person presence in London is required.

About the team:

You will join Adaptavist's global research team of 7 members, operating as a service within the company through the UX Research Service Desk. Their mission is to help product teams build useful, usable products, promote customer-centricity, synthesize insights, and ensure our products meet customer needs. The Senior UX Researcher will conduct research to guide product development at strategic and tactical levels, focusing on specific problem areas or business units.

What you’ll be doing:

  • Working with stakeholders to ensure user-centricity.
  • Overseeing multiple projects, coordinating stakeholder contributions, and securing resources.
  • Aligning project goals with business objectives, deadlines, budgets, and schedules.
  • Mentoring junior researchers and supporting product managers in articulating product vision.
  • Integrating research findings into the product roadmap to influence strategic and tactical decisions.
  • Collaborating with UX designers to produce actionable insights.

Senior UX Researcher (SAAS) employer: The Adaptavist Group

The Adaptavist Group is an exceptional employer that prioritises employee well-being and professional growth, offering unlimited holiday allowance and flexible working hours to support a healthy work-life balance. With a remote-first approach and comprehensive benefits, including extensive parental leave and support for various health issues, employees are empowered to thrive in a collaborative and innovative environment. Joining the global research team as a Senior UX Researcher means contributing to meaningful projects while enjoying the unique advantage of mentoring opportunities and a culture that values user-centricity.
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Contact Detail:

The Adaptavist Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior UX Researcher (SAAS)

✨Tip Number 1

Familiarise yourself with the latest UX research methodologies and tools. Being well-versed in both qualitative and quantitative methods will not only enhance your skill set but also demonstrate your expertise during interviews.

✨Tip Number 2

Network with current or former employees of Adaptavist Group on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Senior UX Researcher role.

✨Tip Number 3

Prepare to discuss specific projects where you've successfully integrated user research into product development. Highlighting your ability to influence strategic decisions with actionable insights will resonate well with the hiring team.

✨Tip Number 4

Stay updated on industry trends and competitor analysis within the SaaS space. Showing that you understand the market landscape and can identify new opportunities will position you as a strong candidate for the role.

We think you need these skills to ace Senior UX Researcher (SAAS)

User Experience Research
Qualitative and Quantitative Research Methods
Stakeholder Engagement
Project Management
Data Analysis
Usability Testing
Market Research
Mentoring and Coaching
Collaboration with UX Designers
Strategic Decision-Making
Evidence-Based Insights
Communication Skills
Adaptability to New Research Methods
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in UX research, particularly with qualitative and quantitative methodologies. Emphasise any previous work with SaaS products and your ability to mentor junior researchers.

Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centric design and how your skills align with the responsibilities of the Senior UX Researcher role. Mention specific projects where you've successfully influenced product development through research.

Showcase Your Research Skills: Include examples of research methodologies you have employed in past roles. Highlight any innovative approaches you’ve taken and how they led to actionable insights that benefited product teams.

Prepare for Potential Interviews: Anticipate questions about your research process and how you collaborate with stakeholders. Be ready to discuss how you would integrate research findings into product roadmaps and influence strategic decisions.

How to prepare for a job interview at The Adaptavist Group

✨Showcase Your Research Expertise

As a Senior UX Researcher, it's crucial to demonstrate your proficiency in both qualitative and quantitative research methods. Be prepared to discuss specific projects where you've successfully applied these methodologies to influence product development.

✨Align with Business Goals

Understand the company's mission and how your role contributes to it. During the interview, articulate how you can align your research projects with Adaptavist's business objectives, showcasing your ability to integrate user insights into strategic decision-making.

✨Emphasise Collaboration Skills

The role involves working closely with various stakeholders. Highlight your experience in collaborating with product managers, UX designers, and other team members. Share examples of how you've facilitated teamwork to achieve user-centric outcomes.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to innovate with new research methods. Prepare examples of challenges you've faced in previous roles and how you overcame them, particularly in a remote work environment.

Senior UX Researcher (SAAS)
The Adaptavist Group
Location: London
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