Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead data analysis and reporting to drive business growth and client engagement.
- Company: Join Carey Olsen, a leading international law firm focused on strategic growth.
- Benefits: Enjoy a dynamic work environment with opportunities for mentorship and professional development.
- Why this job: Be at the forefront of data-driven decision-making in a collaborative and innovative culture.
- Qualifications: Proven experience in data analysis and client insight, preferably in a professional services setting.
- Other info: Manage a team while fostering a culture of data literacy across the firm.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for a Head of Client Insight and Business Intelligence to join our Marketing & Business Development team. The successful candidate will develop and implement a comprehensive client insight and business intelligence strategy to support data-driven business development, marketing, and client engagement initiatives aligned with Carey Olsen's strategy and growth targets.
Key duties include:
- Lead the collection, analysis, interpretation, and reporting of client, business, and marketing data leveraging Carey Olsen's practice management, financial, and marketing systems.
- Identify and present trends, insights, and opportunities for growth and new business by analyzing management information, client behavior, and engagement with marketing and business development initiatives and campaigns.
- Collaborate with other Group Services teams (including Finance, Technology, and Knowledge Management) to evaluate and recommend new tools and technologies for efficient data collection, analysis, and reporting.
- Combine external and internal data sources to create client and prospect lists for departmental and partner BD plans.
- Create and maintain dashboards and reporting tools to track and assess ROI on marketing and business development initiatives, track achievement against departmental and partner BD plans, and provide data to support partner appraisals.
- Analyze value and identify growth opportunities with key clients and intermediary relationships.
- Foster a culture of data literacy across the firm, emphasizing accurate and comprehensive data collection for high-quality management information, analytics, and reporting.
- Manage and mentor a team of marketing and business development analysts/data specialists.
The ideal candidate will have:
- A proven track record in a similar data analysis, research, and client insight role supporting strategic goals, driving decision-making, and growth.
- Experience in an international law firm or professional services firm is preferred.
Technical Skills:
- Highly proficient in analysis and reporting software (e.g., Power BI, SQL, Python, Excel) and manipulating data in CRM, marketing systems, and databases (e.g., Microsoft Dynamics, Vuture, HubSpot, Marketo, JD Supra, LinkedIn, Lexology, Mondaq).
- Experience leveraging digital marketing analytics tools (e.g., Google Analytics, Tableau).
- Strong understanding of digital marketing channels (SEO, PPC, social media, email marketing) and their metrics.
Personal Characteristics:
- Strategically minded with strong commercial acumen.
- Highly numerate with excellent research, data collation, and manipulation skills.
- Ability to summarize large datasets into meaningful insights with recommendations.
- Exceptional communication skills, comfortable presenting to senior management and boards.
- Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
- Leadership and team management skills.
Head of Client Insight and Business Intelligence employer: Carey Olsen Group Services Limited
Contact Detail:
Carey Olsen Group Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Insight and Business Intelligence
✨Tip Number 1
Familiarise yourself with the latest trends in client insight and business intelligence, especially within the legal sector. Understanding how data drives decision-making in law firms will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the field of business intelligence and data analysis. Attend industry events or webinars to connect with others who may provide insights or even referrals for the role.
✨Tip Number 3
Brush up on your technical skills, particularly in tools like Power BI, SQL, and Google Analytics. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to drive business growth in previous roles. Having concrete case studies ready will showcase your experience and strategic mindset effectively.
We think you need these skills to ace Head of Client Insight and Business Intelligence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analysis, client insight, and business intelligence. Use specific examples that demonstrate your ability to support strategic goals and drive decision-making.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the ideal candidate for the Head of Client Insight and Business Intelligence role. Emphasise your experience in international law firms or professional services, and how your skills align with the company's growth targets.
Showcase Technical Skills: Clearly outline your proficiency in analysis and reporting software such as Power BI, SQL, and Excel. Mention any experience with CRM and marketing systems, as well as digital marketing analytics tools, to demonstrate your technical capabilities.
Highlight Leadership Experience: If you have managed teams or mentored others, make sure to include this in your application. Discuss your leadership style and how you foster a culture of data literacy, as this is crucial for the role.
How to prepare for a job interview at Carey Olsen Group Services Limited
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples of how you've used data analysis to drive business decisions. Highlight your experience with tools like Power BI, SQL, and Excel, and be ready to explain how you’ve leveraged these in previous roles.
✨Demonstrate Strategic Thinking
The role requires a strategic mindset, so think about how you can present your past experiences in a way that shows your ability to align data insights with business goals. Prepare to discuss how you've contributed to growth initiatives in previous positions.
✨Prepare for Technical Questions
Expect questions that assess your technical proficiency. Brush up on your knowledge of CRM systems and digital marketing analytics tools. Be ready to explain how you've used these technologies to enhance client engagement and business development.
✨Emphasise Leadership Experience
As this role involves managing a team, be sure to highlight your leadership skills. Share examples of how you've mentored others or led projects, and discuss your approach to fostering a culture of data literacy within a team.
