Senior Director – Finance and Administration: Handi-Crafters, Inc.

Handi-Crafters is partnering with Bob Madonna (Diversified Services LLC) on a search for a Senior Director of Finance & Administrations to lead the financial and operations efforts of a nonprofit in Thorndale, PA that has been serving the community for over 60 years. Handi-Crafters Opportunity Center has been a trusted leader in providing vocational services that create meaningful opportunities for individuals with disabilities. As a mission-driven nonprofit, we offer a unique pathway to employment through our contract packaging and assembly kitting business, helping individuals develop essential skills for competitive employment. Each year, we support more than 200 individuals in achieving their personal goals, building independence, and reaching their full potential. Our comprehensive program includes skill development, case management, job coaching, adult day support, and community participation experiences such as volunteering. By delivering these services with care and purpose, we’re enhancing the quality of life for those we proudly serve and empowering them to thrive.

Position Summary

REPORTS TO: Executive Director
POSITION STATUS: Full time, exempt

POSITION OBJECTIVE

The Senior Director of Finance & Administrations (Senior Director) provides strategic, forward-thinking insight and leadership in the areas of finance, facilities, operation, HR, and information technology. They oversee management and strategic decision-making and financial outcomes with the Board of Directors, and the Executive and Senior Leadership Teams of Handi-Crafters. They will ensure the appropriate and adequate stewardship of Handi-Crafters’ assets and mitigation of risk to ensure the efficient and safe delivery of Handi-Crafters’ purpose, enriching communities, one client at a time. Currently Handi-Crafters’ budget is close to $9M. Using their strategic-thinking and professional insight, this individual can identify, research, select, and champion the implementation of large projects and initiatives that transcend across teams and programs and sustain the desired change over time. They are a change leader who seeks and finds ways to modernize and streamline processes while ensuring the teams under their responsibility maintain a customer-centered approach. Key Performance Indicators are used to help determine if all departments are making an impact, demonstrating value, managing resources, and focusing on improvement efforts. The Senior Director of Finance & Administrations reports directly to the Executive Director. They will use data to empower other executive leaders and the Board of Directors in their decision-making process. Their ability to analyze industry and economic trends, as well as shape strategy and direct annual priorities within the finance, facility, operations, HR, and information technology teams are critically important. The Senior Director will have the opportunity to evaluate current strategies, consolidate strengths, and develop a finance and operations plan for the present and the future.

Key Responsibilities

• Work closely with the Board of Directors, Executive Director, and Senior Leadership Team to assist Handi-Crafters in fulfilling its mission.
• Work across all teams to ensure Handi-Crafters’ strategic plan becomes operational.
• Provide professional staff leadership to the Finance Committee of the Handi-Crafters Board of Directors.
• Attend and actively participate in Board of Director’s meetings as well as any appropriate ad hoc and subcommittees of the Board of Directors.
• Maintain assigned external relationships including federal, state, and other partners.
• Provide oversight and control of investment policy compliance, the system of internal control, and other accounting procedures.
• Lead annual budgeting and planning process in conjunction with the executive leadership team.
• Administer and review all financial plans and budgets; monitor progress and changes and keep the Board and senior leadership team abreast of the organization’s financial status.
• Ensure the delivery of timely and accurate monthly, quarterly, and year-end financial reports for the Board, Executive Management, and other organizational stakeholders.
• Ensure Handi-Crafters is prepared for all audits and regulatory reviews and that all filing requirements (e.g., tax) are met in all operational states or at the federal level ahead of deadlines.
• Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements.
• Ensure that Handi-Crafters is adhering to Generally Accepted Accounting Principles (GAAP) and financial accreditation standards.
• Create and implement policies and procedures to strategically manage assets and resources of Handi-Crafters, including the use of outside consultants or outsourced operations as needed.
• Provide oversight of capital expenditures, including identification, prioritization, and implementation schedule of projects.
• Provide oversight and management to the risk management functions of Handi-Crafters related to commercial lines of insurance and business continuity.
• Lead the overall strategy and vendors overseeing optimization of revenue cycle operations, systems, policies and procedures, charges, claims processing, and self-pay collections.
• Drive profitability of the P&L and execute the overall business plan to reach goals.
• Identify challenges, develop solutions, and remove operational barriers to success.
• Coordinate the preparation of financial statements, financial reports, special analyses, and information reports.
• Continually improve the timeliness and accuracy of the organization’s cash flow and management of the billing and collections process and month end, quarterly and year end closings.
• Ensure compliance with all tax reporting requirements including income tax, and employment taxes.
• Provide timely, accurate analysis of budgets and financial reports to assist the Executive Director and other executives with their responsibilities.
• Oversee completion of timely annual audited financial statements.
• Evaluate and advise on the financial impact of long-range planning, introduction of new programs/strategies and regulatory action.
• Optimize the handling of bank and deposit relationships and initiate appropriate strategies to enhance cash position and manage cash flow investment risk and yields.
• Develop a reliable cash flow projection process and reporting mechanism that includes minimum cash threshold to meet operating needs.
• Be an advisor, from a financial perspective, on any contracts the organization may enter.
• Update and implement all necessary business policies and accounting practices and periodically update the organization’s accounting manual.
• Direct the management of grants reporting, compliance, and reconciliation.
• Manage, oversee, process (as appropriate), and act as back-up for processing all of the following transactions: payroll, accounts payable, accounts receivable, revenue and expense, fixed assets, cash, bank reconciliations and allocations.
• Oversee and lead month-end closing procedures, including overhead allocations, account reconciliations and updating schedules.
• Perform other financial-related duties as required.
• Become an active part of the development team, helping create and implement fundraising strategies/campaigns, and also writing/editing proposals as needed; as assigned, this includes identifying and cultivating relationships with donors/sponsors to secure financial support.
• Manage and optimize internal processes to enhance productivity, streamline workflows, and improve operational efficiency to ensure programmatic success.
• Oversee staff/programs, as assigned, and improve programmatic accountability systems, as needed, while also working with program managers to ensure coordination of initiatives.
• Evaluate vendor and contractor relationships to ensure effective utilization of resources.
• Oversee and lead annual budgeting and planning process in conjunction with the leadership team.
• Work with senior management to assure a dynamic, team-focused culture that encourages and respects multiple perspectives and sets clear organizational goals.
• Manage relationship with outside corporate and not-for-profit counsel.
• Review all contracts and agreements and seek outside legal advice when needed.
• Regularly monitor potential situations that may result in financial or reputational risk.
• Work closely with its outside insurance broker to create annual risk management plan and secure appropriate levels of insurance coverage.
• Oversee organization-wide technology systems and digital security.
• Identifies and champions opportunities for streamlining and improving technology, including integration across applications, workstream efficiencies, and internal communication platforms.
• Ensures that there are updated operational policies, systems, resources, and training for security, safety, and emergency protocols.
• Oversees virtual and physical office administration, safety and accessibility of the virtual office environment and operational support for staff, events, and meetings.

Human Resources & Administration

• Oversee all HR functions, including recruitment, hiring, onboarding, personnel records, performance reviews, and off boarding.
• Administer and manage employee benefits, including health insurance, 401(k), pension plans, workers’ compensation, and unemployment insurance.
• Ensure organizational compliance with all federal and state employment laws and internal HR policies.
• Develop and maintain up-to-date HR policies and employee handbook documentation.
• Respond to employee relations matters and coordinate employee communications.

Qualifications

• Strong leader, willing to share information and serve as a mentor.
• Participate in the organization’s development plans and programs as a strategic partner.
• Provide strategic financial input and leadership on decision-making issues affecting the organization (i.e., growth, new markets, and evaluation of potential alliances, employee benefits, retirement plans, and investments).
• Strategic thinker who possesses solid business acumen and can organize and manage multiple priorities.
• Exceptional verbal and written communication skills and the ability to interact effectively with others, both internally and externally.
• Excellent time management skills with the ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality.
• Proven ability to make complex and time-sensitive decisions in the best interests of the organization.
• Ability to navigate through complex financial situations to maximize results.
• While performing the duties of this position, the employee is frequently required to sit. Occasionally the individual will be required to stand or walk. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• Minimum of 7+ years of senior-level financial management experience, preferably in a nonprofit organization.
• Strong knowledge of nonprofit accounting standards (GAAP) and compliance requirements.
• Proficiency in accounting software (e.g., Sage, Intuition, ACCPAC) and payroll systems.
• Proven experience managing audits, budgets, and financial reporting.
• Excellent leadership and communication skills.

Preferred

• MBA.
• Familiarity with state and federal funding regulations, including Medicaid waivers and 14(c) certificates.
• Knowledge of vocational rehabilitation programs and government billing processes.
• Experience in human resources management and facility operations.

Organizational

• Adheres to the organization’s mission, vision, and values.
• Adheres to the organization’s policies regarding time and attendance.
• Complies with accepted dress code and maintains a professional image.
• Demonstrates reliability and trustworthiness.
• Manages time and other resources to meet established goals within the agreed upon time frames.
• Demonstrates flexibility in the acceptance and completion of work assignments.
• Participates in the department’s performance improvement activities.
• Maintains consumer/employee confidentiality in the management of information.

Location

Handi-Crafters operates in Thorndale, PA. Administrative offices are at 215 Barley Sheaf Road, Thorndale, PA 19372.

Compensation

The annual base salary for this role ranges from $100,000 to $115,000 based on experience. Health, dental and vision insurance. 401 K plan available up to 3% match. Flexible spending accounts. Life insurance. Long-term disability. Sick time – 10 days per year. 7 company-paid holidays along with 4 employee selected holidays.