MS Dynamics D365 Technical Consultant

MS Dynamics D365 Technical Consultant

Whitehall Resources are currently looking for a MS Dynamics D365 Technical Consultant based in London 2 days a week, remainder remote for an initial 6 month contract.

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Main Responsibilities:

• Actively participate in the blueprinting sessions to understand the business requirements
• Lead the technical solution delivery of Dynamics 365 Customer Engagement
• Fit/Gap Analysis – identify technical solution for gaps
• Create detailed technical architecture and design documents for customizations, integrations and data migration
• Providing guidance to development team and testing team on overall solution.
• Participate in estimation for changes and enhancements to the system
• Review of code and review of functional test cases
• Experience of working in onsite-offshore model Experience of preparing Knowledge based articles and standard operating procedures
• Exposure to IT service management processes and tools like ServiceNow
• Excellent communication
• Experience in Stakeholder management and collaboration

Key Skills:

• Excellent documentation and articulation skills
• Very high Proficiency in Technical and deployment architecture of Dynamics 365 Customer Engagement
• Very high proficiency in Dynamics 365 CE Configuration and Customization
• Good Proficiency in Solution architecture and design concepts
• Good Proficiency in overall system integrations using Azure integration platform
• Proficiency in reports development using Power BI, SSRS
• Good understanding of functional modules such as Sales, Marketing and Customer Service
• Strong communication skills
• Ability to work independently
• Knowledge of SSIS and integration
• Knowledge of Azure services like Logic Apps and Azure Functions
• Ability to write and optimize SQL queries for data manipulation
• Familiarity with Application Lifecycle Management practices and DevOps tools
• Experience in creating custom reports and dashboards in Dynamics 365
• Understanding of user experience principles for CRM interfaces

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.