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- Tasks: Lead and manage a team supporting legal processes and workflows.
- Company: Join Citi, a global leader in financial services and innovation.
- Benefits: Enjoy competitive salary, health coverage, 401(k), and wellness programs.
- Why this job: Make an impact in a dynamic legal environment with a supportive culture.
- Qualifications: 10+ years in legal operations; strong communication and organisational skills required.
- Other info: Full-time role based in Sioux Falls, SD, with opportunities for growth.
The predicted salary is between 90000 - 130000 ÂŁ per year.
Reporting to a senior member of Citi’s Litigation and Investigations team, the Legal Support Group Manager provides management support to the Litigation and Investigations’ Legal Support Unit (\”LSU\”), which is comprised of the Legal Services Intake (\”LSI\”) unit handling the intake of legal processes (including court orders, subpoenas, and other legal pleadings) directed to Citi legal entities in the United States . The LSU also includes the Restraining Orders team, the Cards and Mortgages Subpoenas team, and the Retail Bank Subpoenas team, with members located in Sioux Falls, SD, and San Antonio. The Legal Support Group Manager directly supervises and guides a team of experienced \”leads\” who execute tasks and workflows supporting these units. Job Responsibilities: Provide leadership, management support, and daily guidance to LSU members. Devise, monitor, and report on internal risk and control mechanisms related to LSU activities. Collaborate with Legal Department teams and other Citi departments to respond to internal requests regarding LSU processes, risks, and controls. Prepare reports on productivity metrics and work performed by the LSU. Supervise six senior staff members (“leads”) supporting the LSU’s intake and subpoenas teams. Maintain, track, and update internal process documents used by LSU teams. Liaise with internal and external counsel regarding non-party discovery requests and legal processes. Communicate with external parties handling non-party discovery requests and legal processes. Qualifications: 10+ years of relevant legal operations, financial services industry, or legal experience. Familiarity with consumer law, litigation, and discovery rules preferred. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Experience with team-building and remote team management. Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook). Education: Bachelor’s degree required; Juris Doctor preferred. Additional Details: Job Family Group: Legal Job Family: Legal Professionals Time Type: Full time Primary Location: Sioux Falls, South Dakota, United States Salary Range: $122,000 – $184,000 annually In addition to salary, Citi offers discretionary and formulaic incentive and retention awards, along with comprehensive employee benefits including health coverage, 401(k), insurance, wellness programs, and paid time off. Benefits may vary by jurisdiction, job level, and hire date. Posting Close Date: May 6, 2025 #J-18808-Ljbffr
Legal Support Group Manager - Litigation Support employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Support Group Manager - Litigation Support
✨Tip Number 1
Familiarise yourself with the specific legal processes and terminology related to litigation support. Understanding terms like subpoenas, court orders, and discovery rules will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the legal operations field, especially those who have experience in financial services. Engaging with current or former employees at Citi can provide valuable insights into the company culture and expectations for the Legal Support Group Manager role.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to team-building and remote management, as these are crucial for this position.
✨Tip Number 4
Stay updated on the latest trends and changes in consumer law and litigation practices. This knowledge will not only enhance your discussions during the interview but also position you as a knowledgeable candidate who is proactive about their professional development.
We think you need these skills to ace Legal Support Group Manager - Litigation Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant legal operations experience, particularly in litigation and discovery. Emphasise your leadership skills and any experience managing teams, as this role requires strong management capabilities.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Legal Support Group Manager position at Citi. Discuss your familiarity with consumer law and litigation processes, and how your background aligns with the responsibilities outlined in the job description.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this role, provide specific examples in your application that demonstrate your ability to communicate effectively with both internal teams and external parties.
Showcase Organisational Skills: Detail your organisational skills and attention to detail in your application. Mention any tools or methods you use to manage tasks and workflows, especially in a remote team setting, as this is important for the position.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As a Legal Support Group Manager, you'll be expected to lead and guide a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any specific strategies you've used to manage remote teams effectively.
✨Demonstrate Your Knowledge of Legal Processes
Familiarity with legal operations, especially in litigation and discovery, is crucial. Brush up on relevant laws and procedures, and be ready to explain how your experience aligns with the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of examples from your past where you successfully navigated complex legal situations or managed risks within a team.
✨Highlight Your Communication Skills
Excellent written and verbal communication is key in this role. Prepare to discuss how you've effectively communicated with both internal teams and external parties, particularly in high-stakes situations involving legal processes.
