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- Tasks: Join our team as a Signature Success Solution Engineer, driving revenue growth and supporting sales strategies.
- Company: Be part of Salesforce, a leader in customer success and innovative solutions.
- Benefits: Enjoy flexible work options, corporate perks, and a vibrant team culture.
- Why this job: Make an impact in one of Salesforce’s fastest-growing offerings while collaborating with diverse teams.
- Qualifications: Degree or relevant experience required; proven track record in Technical Sales or related fields.
- Other info: Opportunity to travel up to 25% and engage with executive-level stakeholders.
The predicted salary is between 43200 - 72000 £ per year.
The Signature Success Plans Sales team is seeking a dynamic and results-driven Sales professional with a proven track record in driving revenue growth for emerging products. As a key member of our team, you will serve as a Signature Success Solution Engineer (SE), supporting the Salesforce License and Signature Success plans sales teams in executing our Go-To-Market (GTM) strategy. This is an exciting opportunity to contribute to the success of one of Salesforce’s fastest-growing offerings, Signature Success Plans, which deliver Salesforce’s most proactive and personalized customer success experience.
As the Signature Success plan SE, your primary focus will be to collaborate with our Sales teams to drive Signature Success revenue growth, provide subject matter expertise, and increase attach rates. Working closely with the field sales team, you will play an integral role in developing compelling use cases that demonstrate how Signature Success meets customers' business requirements. You will be a key member of the pursuit team, responsible for ensuring the inclusion of Signature Success in select sales opportunities and renewals. This quota-carrying sales role holds you accountable for achieving global Signature Success targets, revenue growth, and other key objectives outlined in your V2MOM.
Principal Responsibilities:
- Accountable for achieving revenue and bid margin targets for Signature Success plans
- Support program-level enablement with CSG and sales teams to effectively position and sell Signature Success plans
- Manage internal Slack Signature communities to share information and best practices across sales teams
- Evangelize Signature Success plans both internally and externally
- Collaborate effectively with various parts of the organization, including core account executives, specialist license sales, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management
- Facilitate qualification, solution fit, pipeline progression, deal cycle participation, account reviews, and value assessments
- Serve as a cross cloud Signature Success plans subject matter expert and strategist to our sales teams
- Provide product feedback to Offer Management based upon active field sales engagement
Required Experience:
- Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Proven experience in Technical Sales, Presales/Solution Consulting, Professional Services, or Technical Support
- Demonstrated track record of self-starting, risk-taking, and ability to influence without authority
Required Skills:
- Strong written and verbal communication skills
- Strong presentation skills are required including the ability to adapt style based on the audience and present complex ideas
- Ability to prioritize, multi-task, and perform effectively under pressure
- Great attention to detail, with strong analytical and problem-solving skills
- Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment
- Deep understanding of customer success principles, solutioning approaches, and considerations
- Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
- Ability to negotiate and close deals, understanding customer needs and aligning them with the Signature offering
- Knowledge of Salesforce product and platform features, capabilities, and use cases
- Ability to travel up to 25%
Attributes:
- High energy, outgoing, positive attitude, and ability to motivate others
- Results-driven, tenacious, and driven to succeed in a fast-paced environment
- Ability to learn quickly and adapt to change
Nice to haves:
- Salesforce ORG62 quote and order form creation as well as ORG62 forecasting experience
- Essential Salesforce product knowledge inclusive of Core, MuleSoft, Data Cloud and Agentforce
- Industry knowledge
Signature Success, Specialist Solution Engineer employer: Salesforce, Inc..
Contact Detail:
Salesforce, Inc.. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Signature Success, Specialist Solution Engineer
✨Tip Number 1
Familiarise yourself with Salesforce's Signature Success Plans and their unique selling points. Understanding the product inside out will enable you to effectively communicate its value to potential clients and demonstrate how it meets their business needs.
✨Tip Number 2
Network with current employees in similar roles or departments within Salesforce. Engaging with them can provide valuable insights into the company culture, expectations, and the specific skills that are highly regarded for this position.
✨Tip Number 3
Prepare to showcase your experience in driving revenue growth and managing customer success initiatives. Be ready to discuss specific examples where you've successfully influenced sales outcomes or improved customer satisfaction.
✨Tip Number 4
Demonstrate your collaborative skills by highlighting past experiences where you've worked cross-functionally. This role requires effective collaboration with various teams, so showing that you can thrive in a team-oriented environment will be beneficial.
We think you need these skills to ace Signature Success, Specialist Solution Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Technical Sales, Presales/Solution Consulting, or Professional Services. Emphasise any leadership roles or experiences that demonstrate your ability to drive revenue growth and collaborate effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Signature Success Plans and how your skills align with the role. Use specific examples from your past experiences to illustrate your problem-solving abilities and your understanding of customer success principles.
Showcase Communication Skills: Since strong written and verbal communication skills are crucial for this role, ensure your application is free of errors and clearly articulates your thoughts. Consider including a brief presentation or summary of a complex idea relevant to the role to demonstrate your presentation skills.
Highlight Collaborative Experiences: Mention any past experiences where you successfully collaborated with cross-functional teams. This could include working with sales, marketing, or technical support teams. Show how these experiences have prepared you to thrive in a dynamic work environment.
How to prepare for a job interview at Salesforce, Inc..
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles and how you've driven revenue growth. Highlight specific examples where you successfully influenced stakeholders or closed deals, especially in technical sales or solution consulting.
✨Demonstrate Your Communication Skills
Since strong written and verbal communication skills are crucial for this role, practice articulating complex ideas clearly. Tailor your responses to the interviewer's style and ensure you can present your thoughts confidently.
✨Understand Customer Success Principles
Familiarise yourself with customer success strategies and how they relate to the Signature Success Plans. Be ready to discuss how you would approach customer needs and align them with the offerings, showcasing your problem-solving abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle escalated customer situations or navigate large organisations. Think of examples from your past experiences where you successfully managed complex scenarios and gained executive buy-in.
