Siebel Applications Architect: Customer Success Services – SaaS and Applications

Siebel Applications Architect: Customer Success Services – SaaS and Applications

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Job Description

Are you a creative thinker who loves a challenge? Solve complex puzzles as our Applications Architect. If you have a passion for innovation in tech, we want you on our team!

Oracle is a technology leader, transforming business worldwide. Our Customer Success Services team works with over 6,000 companies globally. We seek an experienced and self-motivated Applications Architect to work with UK customers on challenging Siebel CRM and eBusiness Suite projects. We combine the latest cloud technologies with proven business platforms to create advanced solutions.

Responsibilities

• Develop a deep understanding of customer systems and needs, ensuring optimal Oracle solutions.
• Design and govern implementation architecture for complex Oracle Application deployments.
• Advise on continuous innovation and ROI post-deployment.
• Communicate effectively to guide projects.
• Act as technical governance for upgrades and migrations, including cloud technologies.
• Ensure stability, availability, and performance of critical applications.
• Devise deployment approaches compatible with cloud tech like containers and DevOps.
• Provide troubleshooting and problem-solving expertise.
• Collaborate with product management and engineering to resolve issues and improve products.
• Educate customers on features, best practices, and upgrades.

Minimum Requirements

• Experience with Siebel and eBusiness Suite architectures; support or DBA experience is a plus.
• Proven written communication skills, including documentation and diagrams.
• Knowledge of Siebel CRM/EBS on Linux/Windows, Oracle Cloud Infrastructure, and support databases.
• Experience troubleshooting Java VM, JDK, Linux containers, Kubernetes, Python, Git, and related technologies.
• Understanding of DevOps and platform migrations/upgrades.
• Willingness to undertake UK Government Security Vetting.

What We Offer

• Competitive salary and benefits
• Flexible, remote working options
• Career development opportunities
• Health support through Employee Assistance Program
• Inclusive culture and diversity initiatives
• Core benefits: medical, life insurance, retirement plans

At Oracle, we celebrate diversity and are committed to an inclusive workplace. For accessibility support, contact or call +1 888 404 2494 (US). Oracle is an Equal Opportunity Employer.

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