At a Glance
- Tasks: Lead IT service delivery and drive critical business functions in a fast-growing ecomm brand.
- Company: Join a thriving ecommerce company with over £40m in revenue this year.
- Benefits: Enjoy hybrid work options and the chance to grow your own team.
- Why this job: Be part of a pivotal role that shapes the future of a successful online business.
- Qualifications: Experience in Data Security, Cyber governance, and AWS environments is essential.
- Other info: Work closely with the CTO and implement your ideas in a cutting-edge tech environment.
The predicted salary is between 40000 - 60000 £ per year.
IT Service Delivery Manager Location: Manchester (Onsite but hybrid options available) Salary: £50,000-£60,000 Ecommerce has seen a major resurgence this year and I’m working with a brand that has hit £40m+ in revenue this year alone. They’re going from strength to strength and looking to bring on board an experienced IT Service Delivery Manager as they look to grow further in 2025. This is a pivotal role as they double in team size year on year. It’s a classic hands on ecomm role where you’ll take responsibility for multiple critical business functions and drive them forward. You’ll work closely with the CTO and focus in on the key areas of Data and Cyber which as an online business is crucial to perfect. They also use the latest tech with an extensive AWS infrastructure and cutting edge website. The ideal person for this role wants to take ownership over an IT Service Delivery function and get stuck into fundamental changes that will affect the course of a £40m business. There’s scope to grow a small team, get your ideas implemented and work with an impressive tech team. Core Skills Required: Knowledge of Data Security and Cyber governance/ policy Experience with AWS/ AWS environments Experience with 3rd party agencies and software providers, including experience adhering to SLAs and 3rd party PEN testing Any ecommerce ecosys…
IT Service Delivery Manager employer: Better Placed Limited
Contact Detail:
Better Placed Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Manager
✨Tip Number 1
Familiarize yourself with the latest trends in eCommerce and IT service delivery. Understanding the current landscape will help you speak confidently about how you can contribute to the company's growth.
✨Tip Number 2
Network with professionals in the eCommerce and IT sectors. Attend industry events or join online forums to connect with others who may have insights or connections that could help you land this role.
✨Tip Number 3
Prepare to discuss your experience with AWS and data security in detail. Be ready to share specific examples of how you've successfully managed these areas in previous roles.
✨Tip Number 4
Show your enthusiasm for taking ownership of projects. Highlight any past experiences where you led initiatives or drove significant changes, as this aligns well with the responsibilities of the role.
We think you need these skills to ace IT Service Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT service delivery, particularly in e-commerce environments. Emphasize your knowledge of data security, cyber governance, and AWS, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Discuss how your background aligns with their needs, especially your experience with 3rd party agencies and adherence to SLAs.
Showcase Leadership Skills: Since this role involves growing a small team, highlight any previous leadership or management experience. Provide examples of how you've successfully led projects or teams in the past.
Demonstrate Problem-Solving Abilities: Use specific examples to illustrate your problem-solving skills, particularly in relation to IT service delivery challenges. This will show that you can take ownership and drive fundamental changes effectively.
How to prepare for a job interview at Better Placed Limited
✨Show Your Passion for E-commerce
Make sure to express your enthusiasm for the e-commerce industry. Share examples of how you've contributed to similar projects in the past and how you can bring that experience to their growing team.
✨Demonstrate Technical Knowledge
Be prepared to discuss your experience with AWS and data security. Highlight specific projects where you've implemented solutions or improved processes, as this will show your hands-on capability in a tech-driven environment.
✨Emphasize Team Leadership Skills
Since this role involves growing a small team, share your experiences in leading teams or projects. Discuss your leadership style and how you motivate others to achieve common goals, especially in a fast-paced setting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in IT service delivery and how you overcame them, particularly in relation to SLAs and working with third-party agencies.