Operations Manager role

Role Operations Manager role Location Based close to Norwich, Norfolk Working hours Monday to Friday Full time hours Capacity of role Permanent position Salary Up to £45,000 per annum Our client is a leading manufacturer in their field and they are currently recruiting for an operations manager to lead, develop and direct their team. Applicants will have ideally worked in a similar role previously, Main duties will include ? Managing projects and processes from start to completion ? Building strong professional relationships with all staffing and customers ? Lead, attend and participate in staff meeting, leading and developing the team and ensuring all departments are working to a right first time approach. ? To lead all training programs for the team. ? To ensure the agreed levels of profit are met as discussed inline with management ? Able to identify and establish customer requirements ? To prepare fully for pre- contract meetings agreeing with your line manager and the estimator, a clear plan to ensure profit targets are met. ? To seek permission for extra budgetary expenditure, ensuring that instructions are in place for any additional work prior to commencement with the details and costs recorded on the Data Base. ? To ensure all sub-contractors are paid accurately and on time. ? To create an atmosphere of motivation through being upbeat and positive. ? To have monthly toolbox talks with the team, and deal with any concerns that team members have in a constructive way. ? To work with estimators and the sales team to help win specific clients as agreed with line manager. ? manage realistic expectations in clients, and then exceed those expectations through excellent customer service such as never over -promising, always doing what you say you will do, handling problems quickly and professionally, returning calls quickly, keeping customers informed at all times, and ensuring excellent fitting on-time. ? Abide by all statutory requirements including those relating to health and safety. ? Adhere to and promote all company policies and procedures in place from time to time including those relating to HR and health and safety. Candidate Attributes ? To have worked in a similar role previously for a minimum of 5 years. ? Previous working experience of leading, developing and motivating a team ? Ability to juggle a number of roles at any given time ? Ability to communicate effectively at all levels and deliver good quality project on time and within budget. ? To have a professional business acumen ? Ability to communicate with and at all levels across the business. ? Strong project management and health and safety experience ? Please apply for this role with an up to date CV to Gemma at or call (01842) 820409 for additional information Skills Required Operations Manager, Leading, Supervising, Health and Safety, Business management, Excellent communication skills, Keywords Operations Manager, Leading, Supervising, Health and Safety, Business management, Excellent communication skills, TPBN1_UKTJ