Head of IT

Head of IT

Cardiff Full-Time 48000 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead IT operations and security, ensuring a scalable and secure environment.
  • Company: Bridewell is a top UK cyber security firm protecting vital business functions.
  • Benefits: Enjoy flexible working, 25 days holiday, private healthcare, and a dedicated training budget.
  • Why this job: Join a passionate team committed to creating a safe digital world with growth opportunities.
  • Qualifications: Experience in IT governance, risk management, and hands-on tech skills required.
  • Other info: Hybrid working policy with occasional travel; security clearance needed.

The predicted salary is between 48000 - 72000 £ per year.

One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world’s most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team.

We are looking for a Head of IT to play a critical leadership role in shaping a mature, scalable, and secure IT environment that supports our people, platforms, and purpose. This is a unique opportunity to combine hands-on technical expertise with strategic leadership, guiding the evolution of our IT function as we continue our growth. You’ll work closely with the CTO and cross-functional leaders to implement strong governance, elevate IT operations, and champion a service-oriented culture — all while ensuring operational excellence in a modern, hybrid workplace.

What you’ll be doing:

  • Strategic leadership of internal IT and IT Security operations, aligning to best practice frameworks such as ITIL and COBIT 5.
  • Oversight of service desk operations, asset lifecycle management, and end-user support, ensuring scalable service delivery and continuous improvement.
  • Ownership of our Microsoft 365 environment, alongside Azure AD and Intune, to enable secure, user-friendly collaboration and device management.
  • Management and evolution of Zero Trust architecture and associated controls, ensuring strong security posture across our hybrid workforce.
  • Delivery of robust IT governance, including policy development, process documentation, risk management, and compliance monitoring.
  • Design and improvement of structured workflows and controls, including Joiner-Mover-Leaver (JML), Disaster Recovery, and Change Management.
  • Development of business cases and strategic recommendations for IT investment, tools, and process enhancements.
  • Building, mentoring and developing the members of the IT team.
  • Building strong partnerships with business stakeholders to align IT services with evolving needs.

You will need to have experience in:

  • Proven experience in leading internal IT functions with strong focus on IT governance, risk, and compliance.
  • Familiarity with frameworks such as ITIL, COBIT 5, or similar, with the ability to implement scalable, process-driven operations.
  • Hands-on experience with endpoint and identity management, infrastructure, and support — especially within Microsoft 365, Azure AD, and Intune.
  • Strong understanding of modern enterprise security principles, including Zero Trust and cloud-native controls.
  • Demonstrated ability to lead IT service delivery with SLAs, KPIs, and service governance in mind.
  • Excellent communicator and stakeholder partner, with the ability to influence decisions and drive outcomes across the business.
  • A collaborative leadership style, combining strategic oversight with a readiness to roll up your sleeves when needed.

What’s in it for you?

Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasise the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn’t end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following:

  • 25 Days Holiday - Plus buy and sell options
  • Flexible Working (around core office hours)
  • Performance Incentive Bonus
  • Company Pension
  • Employee Shareholder Scheme
  • Personal Day & Birthday Off - After 1 year of service
  • Family Leave – After 1 year of service
  • Enhanced Maternity based on length of service
  • Dedicated Training Budget
  • Life Assurance
  • Electric Vehicle Scheme & Cycle to Work Scheme
  • Private Healthcare (incl. Gym discounts and vision care)

Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion.

Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance.

Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.

Head of IT employer: Bridewell Consulting

Bridewell is an exceptional employer in the UK cyber security sector, offering a dynamic and inclusive work culture that prioritises employee development and well-being. With a strong commitment to values such as integrity and teamwork, employees benefit from flexible working arrangements, generous holiday allowances, and a dedicated training budget, all while contributing to a mission that empowers organisations to thrive in a secure digital landscape.
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Contact Detail:

Bridewell Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of IT

✨Tip Number 1

Familiarise yourself with the ITIL and COBIT 5 frameworks, as these are crucial for the Head of IT role. Understanding how to implement these best practices will not only help you in interviews but also demonstrate your commitment to aligning IT operations with industry standards.

✨Tip Number 2

Showcase your hands-on experience with Microsoft 365, Azure AD, and Intune during networking opportunities. Engaging with professionals in the cyber security sector can provide insights and connections that may lead to recommendations or referrals for the position.

✨Tip Number 3

Prepare to discuss your leadership style and experiences in building and mentoring IT teams. Highlighting specific examples of how you've developed team members and fostered a collaborative culture will resonate well with Bridewell's values.

✨Tip Number 4

Research Bridewell’s recent projects and initiatives in cyber security. Being knowledgeable about their work will allow you to tailor your discussions and show genuine interest in contributing to their mission, making you a more compelling candidate.

We think you need these skills to ace Head of IT

Strategic Leadership
IT Governance
Risk Management
Compliance Monitoring
ITIL Framework
COBIT 5 Framework
Service Desk Operations
Asset Lifecycle Management
End-User Support
Microsoft 365 Administration
Azure AD Management
Intune Management
Zero Trust Architecture
Cloud-Native Security Controls
Service Level Agreements (SLAs)
Key Performance Indicators (KPIs)
Stakeholder Engagement
Collaborative Leadership
Process Documentation
Change Management
Disaster Recovery Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT governance, risk management, and compliance. Use specific examples that demonstrate your leadership skills and familiarity with frameworks like ITIL and COBIT 5.

Craft a Compelling Cover Letter: In your cover letter, express your passion for cyber security and how your strategic leadership can contribute to Bridewell's mission. Mention your hands-on experience with Microsoft 365, Azure AD, and Intune, and how you can enhance their IT operations.

Showcase Your Communication Skills: Highlight your ability to communicate effectively with stakeholders. Provide examples of how you've influenced decisions and driven outcomes in previous roles, as this is crucial for the Head of IT position.

Demonstrate Cultural Fit: Bridewell values a collaborative culture. In your application, reflect on how your personal values align with theirs, such as 'Do the Right Thing' and 'One Team'. This will show that you're not just a fit for the role, but also for the company culture.

How to prepare for a job interview at Bridewell Consulting

✨Showcase Your Leadership Skills

As a Head of IT, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on your collaborative leadership style and how you've influenced decisions across the business.

✨Familiarise Yourself with Relevant Frameworks

Bridewell values experience with frameworks like ITIL and COBIT 5. Brush up on these frameworks and be ready to discuss how you've implemented them in previous roles, particularly in relation to IT governance and risk management.

✨Prepare for Technical Questions

Expect questions about your hands-on experience with Microsoft 365, Azure AD, and Intune. Be ready to explain how you've managed endpoint and identity management, as well as your understanding of Zero Trust architecture and cloud-native controls.

✨Demonstrate Your Strategic Vision

The role requires strategic leadership, so think about how you would align IT operations with business goals. Prepare to discuss your vision for evolving IT functions and how you would build strong partnerships with stakeholders to meet their needs.

Head of IT
Bridewell Consulting
Location: Cardiff
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