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- Tasks: Conduct quantitative and qualitative research to understand user needs and behaviours.
- Company: Instapro Group is a leader in digital transformation within the marketplace industry.
- Benefits: Enjoy a competitive salary, hybrid work options, mental health support, and social events.
- Why this job: Make a real impact in a dynamic environment while collaborating with a passionate UX team.
- Qualifications: 3+ years of UX research experience; strong quantitative skills; familiarity with analytical tools.
- Other info: Fluency in English required; knowledge of Dutch or German is a plus.
The predicted salary is between 28800 - 48000 £ per year.
Open in all locations: France, Germany, the Netherlands, and the United Kingdom We’re looking for a UX Researcher with a strong background in quantitative methods to help us deeply understand the people using our platform, which includes both tradespeople and homeowners, across marketplaces. In this role, you’ll design and execute research that combines behavioural and attitudinal insights to shape the way we build products and deliver value to our customers. This is a hands-on, high-impact role at the centre of product development. You’ll work across teams to ensure user perspectives are reflected in business and design decisions, and you’ll lean into data to drive clarity and confidence in what we build next. You’ll be part of our experienced, multidisciplinary UX team (design, research, content, and service design), collaborating closely with product, data, and engineering. Together, we strive to build simple, intuitive, and effective experiences in a space that’s complex and constantly evolving. What you’ll be doing Conduct quantitative and qualitative research to uncover user needs, behaviours, and pain points across our marketplace. Use surveys, segmentation studies, and behavioural data analysis to understand our users at scale. Collaborate with product and data teams to prioritise and execute research that aligns with product goals and roadmaps. Explore user data using tools like MixPanel or Looker to complement your findings and spot patterns worth investigating. Translate insights into clear, actionable recommendations that help teams build with empathy and evidence. Partner with data analysts, product/content designers and product managers to frame meaningful research questions and make data-informed decisions. Help evolve our research practice by sharing methods, improving tools, and encouraging a culture of curiosity and evidence. 3+ years of hands-on UX research experience in a product environment—or experience in a related field like market research, data analysis, or consumer insights with a strong interest in UX. Comfortable with a range of quantitative methods (e.g. survey design, segmentation, behavioural data analysis) and familiar with basic statistical concepts. Experience working with survey platforms and analytical tools; familiarity with MixPanel or similar is a strong plus. Proven knowledge of qualitative research methods (e.g. interviews, usability testing) and a desire to combine both qualitative and quantitative insights. Strong communicator who can tailor findings for different audiences and influence product direction through clear, compelling insights. Proactive, curious, and collaborative—you enjoy digging into problems and working with others to solve them. Fluency in English; Dutch or German is a strong plus, French is a nice-to-have. Why you’ll enjoy working at the Instapro Group You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference. We care . We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find a supportive and open culture designed to help our team members thrive. These are the benefits you\’ll enjoy: Highly competitive salary package Hybrid work environment Hybrid allowance/benefit Temporary work from abroad policy Mental health support Regular team and social events Further benefits depending on location Referral bonus These are the values that guide everything we do: We put integrity first . We are authentic, transparent and respectful. We are all stewards. We are stewards of the company on behalf of all stakeholders. We follow the evidence. We are objective, evidence-based and pragmatic in our decision-making. We never stop learning. We are open-minded and curious. We win together. We collaborate and earn trust with our colleagues. We are inclusive. We are committed to building a diverse and inclusive company. Read our values in full here Interested in applying? Submit your application below and we will get back to you. #J-18808-Ljbffr
UX Researcher (Quantitative) employer: Instapro
Contact Detail:
Instapro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher (Quantitative)
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like MixPanel and Looker. Having hands-on experience with these platforms will not only boost your confidence but also demonstrate your readiness to dive into data analysis right from day one.
✨Tip Number 2
Brush up on your quantitative research methods, especially survey design and segmentation studies. Being able to discuss specific methodologies you've used in past projects will show that you can hit the ground running and contribute effectively to our UX team.
✨Tip Number 3
Prepare to showcase your ability to translate complex data into actionable insights. Think of examples where your findings influenced product decisions, as this will highlight your impact and alignment with our goal of building user-centric products.
✨Tip Number 4
Since collaboration is key in this role, think about how you've worked with cross-functional teams in the past. Be ready to share stories that illustrate your proactive and curious nature, as well as your ability to communicate effectively with different stakeholders.
We think you need these skills to ace UX Researcher (Quantitative)
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the UX Researcher position. Familiarise yourself with quantitative methods and the tools mentioned in the job description, such as MixPanel or Looker.
Tailor Your CV: Highlight your relevant experience in UX research, particularly focusing on quantitative methods. Include specific examples of past projects where you've used surveys, data analysis, or collaborated with product teams to drive decisions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for UX research and how your skills align with the company's goals. Mention your ability to translate insights into actionable recommendations and your collaborative approach to problem-solving.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure that your application reflects your ability to convey complex ideas clearly. Use concise language and structure your application logically to demonstrate your communication prowess.
How to prepare for a job interview at Instapro
✨Showcase Your Quantitative Skills
Be prepared to discuss your experience with quantitative research methods. Highlight specific projects where you used surveys, segmentation studies, or behavioural data analysis to uncover user insights. This will demonstrate your ability to handle the core responsibilities of the role.
✨Familiarise Yourself with Relevant Tools
Since familiarity with tools like MixPanel or Looker is a strong plus, make sure you understand how these platforms work. If possible, explore their features and think about how you would use them in your research process. This knowledge can set you apart from other candidates.
✨Prepare for Collaborative Scenarios
As the role involves working closely with product and data teams, be ready to discuss your collaborative experiences. Think of examples where you framed meaningful research questions or influenced product direction through your insights. This shows that you can work well in a multidisciplinary environment.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this position. Practice explaining complex research findings in simple terms, tailored to different audiences. Being able to convey your insights clearly will help you make a lasting impression during the interview.
