IT Technician Intern

IT Technician Intern

Brighton Internship 20318 - 26776 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our IT team to provide tech support and maintain systems.
  • Company: Brighton College is a vibrant educational institution focused on innovation.
  • Benefits: Enjoy free lunch, gym membership, and a comprehensive wellbeing package.
  • Why this job: Gain hands-on IT experience in a supportive environment with potential for permanent placement.
  • Qualifications: A passion for IT and good communication skills are essential; qualifications are a plus.
  • Other info: This is a 12-month paid internship with a salary of £25,397 per annum.

The predicted salary is between 20318 - 26776 £ per year.

Location: Brighton

Salary: £25,397 per annum

Brighton College is seeking to appoint an IT Technician Intern reporting to the Senior ICT Technician and IT Project Manager.

Main purpose of the role: We are looking for a motivated and enthusiastic individual to join our IT team as an IT Technician Intern. This is an exciting opportunity for someone looking to begin their career in IT through a 12-month paid internship. You will gain practical, hands-on experience in a supportive and professional environment, contributing to the smooth operation of the IT systems across the College. If successful, there is the potential for the role to become permanent at the end of the internship.

General Duties and Responsibilities:

  • Provide first-line technical support to end users via phone, email, and in person.
  • Assist with the installation, configuration, and maintenance of hardware and software.
  • Support the setup of IT equipment including PCs, laptops, printers, interactive panels, and mobile devices.
  • Troubleshoot basic hardware and software issues, escalating when necessary.
  • Help maintain an accurate inventory of IT assets.
  • Support the rollout of updates and patches to systems and devices.
  • Assist in managing user accounts, passwords, and access rights.
  • Maintain cleanliness and organisation in IT workspaces and storage areas.
  • Contribute to documentation, guides, and help resources for users.
  • Follow all data protection, safeguarding, and health and safety policies.

Person Specification:

The successful candidate will have experience in the following areas:

  • A strong interest in IT, technology, and problem solving.
  • Good communication and interpersonal skills.
  • Willingness to learn and take direction from more senior team members.
  • Ability to work well both independently and as part of a team.
  • Attention to detail and a methodical approach to tasks.
  • A polite, approachable, and professional manner.

Desirable:

  • A college qualification or degree in an IT-related subject is desirable, but not essential.

Hours of Work:

This role will work 40 hours per week, from 8.00am to 5.00pm, Monday to Friday inclusive with a 60-minute unpaid lunch break each day.

Remuneration:

The salary for this role is £25,397 per annum.

Holidays:

23 days, plus bank holidays.

Benefits:

  • Complimentary lunch is provided.
  • Free tickets to the College’s music, dance and drama performances.
  • Job specific Learning and Development programme available to all employees.
  • Life Cover is provided whilst working at Brighton College after successfully passing probation period.
  • Contributory pension scheme with matching contributions from the employer up to 9%, which all eligible employees will be automatically enrolled into within three months of commencement of employment.
  • Employee benefit and rewards platform which provides access to a wide range of discounts, employee benefits and wellbeing resources.

Wellbeing:

  • Subsidised gym membership for the School of Science and Sport is available, which includes access to yoga and Pilates classes, meditation sessions and use of the gym and swimming pool.
  • Personalised health and wellbeing consultations.
  • Generous sickness policy.
  • Comprehensive wellbeing package.
  • Access to books, magazines and DVDs from the College Library.

Safeguarding and Equal Opportunities:

Brighton College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure, the receipt of satisfactory references, the College’s pre-employment medical questionnaire, relevant original ID documentation and examination certificates. The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The College is committed to ensuring that the recruitment and selection of staff is conducted in a manner that is systematic, efficient and effective and promotes equality of opportunity.

To Apply: If you feel you are a suitable candidate and would like to work for Brighton College, please click apply to be redirected to their website to complete your application.

IT Technician Intern employer: Brighton College

Brighton College is an exceptional employer, offering a supportive and professional environment for aspiring IT professionals. As an IT Technician Intern, you will benefit from hands-on experience, a comprehensive learning and development programme, and a range of employee perks including complimentary lunches and subsidised gym memberships. With a commitment to employee wellbeing and growth, this internship could lead to a permanent position, making it a rewarding opportunity for those looking to kickstart their career in IT.
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Contact Detail:

Brighton College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Technician Intern

✨Tip Number 1

Familiarise yourself with common IT support issues and solutions. Being able to discuss troubleshooting methods or share your experiences with resolving technical problems can really impress during interviews.

✨Tip Number 2

Showcase your enthusiasm for technology by staying updated on the latest trends and tools in IT. Mentioning specific technologies or software you’re excited about can demonstrate your passion and commitment to the field.

✨Tip Number 3

Network with current or former employees of Brighton College, if possible. They can provide insights into the company culture and the role, which can help you tailor your approach and questions during the interview.

✨Tip Number 4

Prepare thoughtful questions to ask during your interview. This shows your interest in the role and helps you understand how you can contribute to the team effectively.

We think you need these skills to ace IT Technician Intern

Technical Support
Hardware Installation
Software Configuration
Troubleshooting Skills
Inventory Management
User Account Management
Communication Skills
Interpersonal Skills
Attention to Detail
Methodical Approach
Teamwork
Problem-Solving Skills
Willingness to Learn
Professional Manner

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to IT support. Emphasise any technical skills, problem-solving abilities, and communication skills that align with the job description.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Brighton College and how your background makes you a great fit for the IT Technician Intern position.

Highlight Relevant Experience: If you have any previous experience in IT or customer service, be sure to include it. Even if it's informal, such as helping friends or family with tech issues, it shows your interest and capability in the field.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Brighton College

✨Show Your Enthusiasm for IT

Make sure to express your genuine interest in technology and problem-solving during the interview. Share any personal projects or experiences that highlight your passion for IT, as this will resonate well with the interviewers.

✨Prepare for Technical Questions

Brush up on basic IT concepts and troubleshooting techniques. Be ready to discuss common hardware and software issues, as well as how you would approach resolving them. This shows that you are proactive and knowledgeable.

✨Demonstrate Good Communication Skills

Since the role involves providing support to end users, practice clear and concise communication. You might be asked to explain technical concepts in simple terms, so think about how you can convey information effectively.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the internship and the IT team at Brighton College. This not only shows your interest in the role but also helps you understand if the position aligns with your career goals.

IT Technician Intern
Brighton College
Location: Brighton
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