Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet residents, handle inquiries, and ensure top-notch customer service.
- Company: Join PMR, a leader in luxury residential staffing across the UK.
- Benefits: Earn between £12.00 to £13.15 per hour with flexible shifts.
- Why this job: Be part of a dynamic team in a luxury setting while enhancing your hospitality skills.
- Qualifications: Experience in 4/5* hospitality or luxury residential environments is required.
- Other info: References and a disclosure check are necessary for successful applicants.
Description PMR provide staff to luxury residential apartments across the UK and we are currently seeking temporary staff to join our expanding team! The residential site is based in Birmingham Should you be looking for additional shifts on your days off, or are just looking for work please get in touch. Hourly rates vary between buildings, from £12.00 per hour to £13.15 per hour. Duties include: – To meet and greet the residents, and answer enquiries by telephone, email, or callers to the front desk. – Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover. – To ensure that the highest levels of customer care and service are always maintained. – Deal effectively with complaints, take the correct action and remain courteous. – Ensure effective security of residents and the building at all times including manning any CCTV and aiding the smooth running of car parking facilities. We are seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience. Successful applicants must provide two references and will also undertake a disclosure check for unspent criminal convictions. AMRT1_UKCT …
Temporary Day Concierge, Birmingham - Luxury Residential employer: Property Management Recruitment
Contact Detail:
Property Management Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Day Concierge, Birmingham - Luxury Residential
✨Tip Number 1
Familiarize yourself with the luxury residential sector. Understanding the expectations and standards of high-end hospitality will help you stand out as a candidate who is ready to meet the needs of residents and guests.
✨Tip Number 2
Highlight your customer service skills during the interview. Be prepared to share specific examples of how you've handled complaints or difficult situations in previous roles, especially in a luxury setting.
✨Tip Number 3
Demonstrate your ability to multitask and manage time effectively. As a concierge, you'll need to juggle various requests and responsibilities, so showcasing your organizational skills can give you an edge.
✨Tip Number 4
Network with professionals in the hospitality industry. Connecting with others who have experience in luxury residential services can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Temporary Day Concierge, Birmingham - Luxury Residential
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Temporary Day Concierge position. Understand the key responsibilities and required experience, especially in luxury hospitality.
Highlight Relevant Experience: When writing your CV and cover letter, emphasize your previous experience in the 4/5* hospitality sector. Mention specific roles where you provided excellent customer service or managed front desk operations.
Prepare References: Since the company requires two references, reach out to former employers or colleagues who can vouch for your skills and professionalism in a luxury setting. Make sure they are ready to provide a positive reference.
Craft a Professional Cover Letter: Write a tailored cover letter that showcases your passion for customer service and your ability to handle various tasks efficiently. Mention your understanding of the importance of security and resident satisfaction in a luxury environment.
How to prepare for a job interview at Property Management Recruitment
✨Showcase Your Customer Service Skills
Since the role involves meeting and greeting residents, it's crucial to demonstrate your customer service experience. Share specific examples from your past roles in the hospitality sector where you provided exceptional service or resolved complaints effectively.
✨Familiarize Yourself with Luxury Standards
Research the standards of luxury residential services. Be prepared to discuss how you can maintain these high levels of customer care and service, as this is a key requirement for the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding handling complaints or unusual requests from residents. Practice articulating your thought process and the steps you would take in these scenarios.
✨Highlight Your Security Awareness
Since security is a significant aspect of the role, be ready to talk about any previous experience you have with security protocols or managing safety in a residential or hospitality environment. This will show your understanding of the importance of resident safety.
