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For Companies At a Glance
- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join The Estée Lauder Companies, a leader in prestige beauty.
- Benefits: Enjoy competitive pay, training, and career growth opportunities.
- Why this job: Be the CEO of your store and make a real impact in retail.
- Qualifications: Retail management experience, preferably in cosmetics, is essential.
- Other info: Positions available in Hounslow, London, with various roles to explore.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Store Manager role at The Estée Lauder Companies Inc.
We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to meet all sales, customer service, and operational targets. Candidates should have proven leadership, coaching, and business management skills gained in a fast-paced retail environment. This role offers an exceptional opportunity to act as the CEO of your store. You will be responsible for creating and executing an agile business plan to attract and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others, this could be the perfect role for you and a first step towards a long-term career with a leader in prestige beauty. Many of our senior managers started their careers at the point of sale, gaining skills in business planning, consumer insights, event management, customer relationships, and marketing. We value diversity and offer progressive career opportunities, outstanding training, development, and a competitive benefits package.
Qualifications
- Proven retail management experience, preferably in cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Experience in business planning, including setting sales and service targets, sales analysis, and staff scheduling
- Experience in retail operations, including inventory, facilities management, and cash reconciliation
- Track record of leading teams to achieve sales and customer service goals
- Experience in creating and executing in-store events
- Flexibility to work retail hours, including days, nights, weekends, and special events
- Experience with retail point-of-sale software
- Proficiency in Microsoft Office
- Ability to provide proof of right to work in the country if invited for an interview
Location & Other Opportunities
Positions available in Hounslow, London, and surrounding areas. Check our website for current openings such as Store Manager – Concept Store (Luxury Fashion), Assistant Store Manager, and Retail Assistant Store Manager roles.
Store Manager Store Manager employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Store Manager
✨Tip Number 1
Familiarise yourself with The Estée Lauder Companies' brand values and product lines. Understanding their ethos will help you connect with the interviewers and demonstrate your passion for the brand.
✨Tip Number 2
Prepare specific examples of how you've successfully led a team in a retail environment. Highlight your achievements in sales targets and customer service to showcase your leadership skills.
✨Tip Number 3
Research current trends in the cosmetics industry and be ready to discuss how you would implement innovative strategies to attract and retain customers in your store.
✨Tip Number 4
Network with current or former employees of The Estée Lauder Companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Store Manager Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, particularly in cosmetics. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to meet sales and customer service targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your experience in business planning and team leadership. Use specific examples to illustrate how you've successfully managed teams and executed in-store events.
Highlight Relevant Skills: In your application, clearly outline your proficiency with retail point-of-sale software and Microsoft Office. Mention your experience with inventory management and cash reconciliation, as these are crucial for the Store Manager role.
Showcase Your Customer Service Philosophy: Demonstrate your approach to providing exceptional customer service in your application. Share examples of how you've built customer relationships and created a welcoming shopping environment in previous roles.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development.
✨Understand the Business
Familiarise yourself with retail operations, including sales targets and inventory management. Be ready to discuss how you would create and execute a business plan that aligns with the company's goals.
✨Highlight Customer Service Excellence
Customer service is key in this role. Prepare to share specific instances where you've provided exceptional service or resolved customer issues effectively, showcasing your commitment to customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Store Manager and how you would address them.
