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- Tasks: Manage client accounts and identify sales opportunities in a dynamic environment.
- Company: Join a leading company in Third Party Partnerships, focused on customer satisfaction.
- Benefits: Enjoy a collaborative culture, growth opportunities, and potential for remote work.
- Why this job: Be part of a team that values innovation and customer relationships while achieving sales goals.
- Qualifications: Bachelor’s degree or relevant experience; strong communication and multitasking skills required.
- Other info: Experience in SaaS or event management is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Overview: We have an opening for Account Managers whose main responsibility will be managing existing client accounts within our Third Party Partnerships (TPP) division. In this role, you will be charged with identifying and closing sales opportunities with the clients you manage, such as contract renewals, up-sells, cross-sells, etc. Additionally, you will provide a high level of quality of service to our customers. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives. In This Role, You Will: Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages), etc. Present products and services information to corporate accounts Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization Ensure customer issues are acknowledged and resolved within 24 hours Call on existing clients in an effort to meet and exceed individual and department revenue expectations Develop and actively pursue list of targeted Key Accounts within Europe and create individual plans of action to penetrate these accounts Set aggressive goals for annual revenue achievement against each account Accurately forecast sales opportunities via pipeline report Effectively and accurately manage personal revenue pipeline to maximize all business opportunities Monitor and report sales activity within the system Perform other duties as assigned Here\’s What You Need: Bachelor’s degree or equivalent / relevant experience Experience in customer-facing, revenue-generating role Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function Excellent verbal and written communication skills High degree of computer literacy is a must This is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning Services Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software Experience selling or managing accounts in SaaS/technology/hospitality space a plus Experience working in the Event Management industry a plus #J-18808-Ljbffr
Account Manager, Third Party Partnerships employer: Cvent, Inc.
Contact Detail:
Cvent, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Third Party Partnerships
✨Tip Number 1
Familiarise yourself with the SaaS and technology landscape, especially in relation to account management. Understanding the nuances of these industries will help you speak confidently about our products and services during interviews.
✨Tip Number 2
Network with professionals in the event management and hospitality sectors. Building relationships with individuals who have experience in these fields can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing client accounts and achieving sales targets. Be ready to share specific examples of how you've successfully closed deals or improved customer satisfaction.
✨Tip Number 4
Demonstrate your solution-selling skills by researching common challenges faced by clients in our industry. This will allow you to articulate how our offerings can address their needs effectively during discussions.
We think you need these skills to ace Account Manager, Third Party Partnerships
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and showcases your ability to manage accounts effectively. Emphasise any experience you have with sales, particularly in SaaS or technology sectors.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the role by mentioning specific responsibilities such as managing client relationships and closing sales opportunities. Use examples from your past experiences that align with these tasks.
Showcase Solution-Selling Skills: When detailing your experience, focus on your solution-selling skills. Provide examples of how you've identified client needs and successfully closed deals, especially in relation to contract renewals and upselling.
Highlight Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure your application reflects your ability to communicate effectively. This can be demonstrated through clear and concise writing in your CV and cover letter.
How to prepare for a job interview at Cvent, Inc.
✨Know Your Clients
Before the interview, research the company’s existing clients and their needs. Understanding their business will help you demonstrate how you can effectively manage and grow these accounts.
✨Showcase Solution-Selling Skills
Prepare examples of how you've successfully identified and closed sales opportunities in the past. Highlight your ability to upsell and cross-sell, as this is crucial for the role.
✨Demonstrate Relationship Management
Be ready to discuss how you build and maintain relationships with key decision-makers. Share specific strategies you've used to strengthen client relationships and ensure customer satisfaction.
✨Familiarise Yourself with Tools
Make sure you're comfortable discussing tools like Salesforce.com and the MS Office Suite. Being able to talk about how you’ve used these tools to manage accounts and report on sales activity will impress your interviewers.
