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- Tasks: Join us as a Senior Support Engineer, maintaining critical systems and solving complex challenges.
- Company: Northrop Grumman UK is dedicated to shaping technology for a secure future.
- Benefits: Enjoy flexible working options, private healthcare, and performance bonuses.
- Why this job: Make a real-world impact while working on exciting projects in a supportive environment.
- Qualifications: Experience with operational systems, Linux, Java, Python, and containerisation technologies required.
- Other info: UK citizenship and highest level government clearance are mandatory for this role.
The predicted salary is between 42000 - 64000 £ per year.
UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: UK-Highest Level of Government Clearance
TRAVEL: Yes, 10% of the Time
Salary: £42,000 - £64,000
Define Possible at Northrop Grumman UK. At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible.
This mind-set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. So, what's your possible?
Opportunity: This is more than just a job; it's a mission. As a Senior Support Engineer you play a pivotal role in maintaining the critical infrastructure and software that powers our services. You will be self-driven and organised with a passion for building elegant and stable solutions. You will have the chance to work on a variety of exciting projects with complex challenges within a unique space. You'll be at the forefront of delivering core solutions that have real world impact.
Our UK Cyber & Intelligence business combines modern software development approaches with a rich heritage and experience in the Defence and security sectors. Our customers have complex and sensitive data and information requirements requiring a mission partner who quickly understands the context, delivering and sustaining a portfolio of challenging technology projects at scale and pace, supporting them through an ambitious digital transformation programme.
Responsibilities:
- Perform hands-on maintenance to ensure critical systems remain operational
- Monitoring systems to ensure maximum availability
- Support the wider development team in working through critical issues and remediate them
- Identifying technical risks/opportunities and proactively developing plans to mitigate and realise them
- Maintain accurate documentation including a record of issues and faults along with solutions
- Implementing DevOps and/or SRE best practices as required on relevant systems
Benefits:
We can offer you a range of flexible working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits include private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team.
We are looking for:
- Hands on experience of supporting and debugging of complex live operational systems including monitoring of logs through tools such as Splunk / ELK stack
- Ability to pro-actively manage own tasking and react to higher priority tasks
- Experience of Linux server administration
- Experience in technologies such as Apache NiFi, MinIO/ AWS S3
- Experience managing and patching Java and Python applications
- Experience with containerisation technologies such as Docker / Podman and deployment technologies such as Kubernetes / OpenShift
Role clearance type: You must currently hold the highest level of UK Government clearance.
Why join us?
A mission to believe in - Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters.
A place to belong and thrive - Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence - we are passionate about growing and supporting our inclusive community where everyone can belong.
Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that's right for you.
Ready to apply? Yes - Submit your application online. Your application will be reviewed by our team and we will be in touch.
Possibly, I'd like to find out more about this role - Reach out to our team for more information and support.
No, I don't think this role is right for me - Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.
Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.
Senior Support Engineer employer: Northrop Grumman
Contact Detail:
Northrop Grumman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Splunk, ELK stack, and containerisation tools like Docker. Having hands-on experience or projects that showcase your skills with these technologies can set you apart during the interview process.
✨Tip Number 2
Understand the importance of UK Government clearance for this role. If you already hold the highest level of clearance, be sure to highlight this in your discussions. If not, research the clearance process and be prepared to discuss how you would navigate it.
✨Tip Number 3
Prepare to discuss your experience with maintaining critical systems and troubleshooting complex issues. Think of specific examples where you've successfully managed high-pressure situations or resolved significant technical challenges, as these will demonstrate your capability for the role.
✨Tip Number 4
Show your enthusiasm for the mission-driven aspect of the role. Research Northrop Grumman's contributions to defence and security sectors, and be ready to articulate how your values align with their mission to build a more secure and connected world.
We think you need these skills to ace Senior Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting and debugging complex operational systems. Include specific examples of your hands-on maintenance work and any technologies mentioned in the job description, such as Linux server administration or containerisation technologies.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for the mission of Northrop Grumman UK. Mention how your skills align with their goals and how you can contribute to their projects.
Highlight Relevant Skills: In your application, emphasise your experience with tools like Splunk or ELK stack, and your familiarity with DevOps and SRE best practices. Be specific about your experience with Java and Python applications, as well as any containerisation technologies you've used.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Senior Support Engineer role.
How to prepare for a job interview at Northrop Grumman
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior Support Engineer. Familiarise yourself with the technologies mentioned in the job description, such as Linux server administration, Apache NiFi, and containerisation technologies like Docker.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully identified and resolved complex issues in live operational systems. Highlight your experience with monitoring tools like Splunk or ELK stack, as this is crucial for the role.
✨Demonstrate Your Teamwork Abilities
Since the role involves supporting a wider development team, be ready to talk about your experiences working collaboratively. Share instances where you contributed to team success, especially in high-pressure situations.
✨Prepare Questions
Have insightful questions ready to ask the interviewers. This could include inquiries about the team's current projects, the company culture, or how they implement DevOps best practices. It shows your genuine interest in the role and the company.
