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- Tasks: Lead and scale a global professional services team to drive customer success and revenue growth.
- Company: Unily transforms employee experiences for top brands like Estée Lauder and British Airways.
- Benefits: Enjoy flexible working, generous vacation, and a vibrant team culture with great perks.
- Why this job: Join a recognised leader in digital transformation and make a real impact in the workplace.
- Qualifications: 10+ years in consulting, with 5+ years in leadership; strong strategic and communication skills required.
- Other info: Willingness to travel up to 40% is needed; hybrid work model available.
The predicted salary is between 43200 - 72000 £ per year.
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.
Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.
The Senior Director of Professional Services Consulting will help to lead and scale our global professional services organization, driving positive customer outcomes, revenue growth, and operational excellence across North America and EMEA. This strategic leadership position will be responsible for helping to develop and execute our global professional services strategy, ensuring we consistently deliver with a consultative mindset, and building a high-performing consultancy team.
Main Responsibilities- Strategic Leadership
- Partner with the Global SVP of Professional Services as well as other Professional Services leaders to define and execute the global vision and strategy for the professional services organization, aligning with overall company objectives and market opportunities.
- Develop and implement scalable consulting and technical frameworks, methodologies, and best practices to ensure consistency across regions.
- Build and nurture strategic relationships with key clients, partners, and internal stakeholders.
- Business Development & Growth
- Drive global professional services revenue growth through direct client engagement and supporting regional teams.
- Collaborate with PS Solutions Engineering leadership to identify new professional services offerings and market opportunities and partner with PS leadership.
- Collaborate with sales, marketing, and product teams to create compelling solutions and go-to-market strategies.
- Assist in managing global Professional Services Profit & Loss reporting to meet financial goals.
- Team Development & Management
- Lead, mentor, and develop a diverse global team of consultants, solutions architects and developers across multiple regions.
- Build and maintain a high-performance culture focused on positive customer outcomes, innovation, and continuous improvement.
- Establish clear performance metrics, career paths, and development opportunities for the global consulting organization.
- Operational Excellence
- Optimize resource allocation, utilization, and profitability across the professional services consulting organization.
- Collaborate with the Director of Professional Services Delivery to implement effective systems and processes for project management, knowledge sharing, and quality assurance.
- Create standardized reporting and analytics to measure team performance, project outcomes, and client satisfaction.
- Thought Leadership
- Represent the company at industry events and conferences as a thought leader.
- Contribute to the development of thought leadership content, case studies, and industry insights.
- Stay current with emerging industry trends, technologies, and best practices.
- 10+ years of experience in professional services, consulting, or related fields.
- 5+ years in leadership roles managing large professional services teams.
- Proven track record of scaling professional services organizations and driving substantial revenue growth.
- Experience implementing and optimizing Professional Services methodologies and frameworks.
- History of successful client relationship management at the executive level.
- Exceptional leadership and people management abilities.
- Strong strategic thinking and business acumen.
- Outstanding communication and presentation skills.
- Financial management and P&L responsibility experience.
- Ability to operate effectively across different cultures and regions.
- Excellent problem-solving and decision-making capabilities.
- Bachelor's degree required; MBA or other advanced degree preferred.
- Relevant professional certifications a plus.
- Willingness to travel up to 40% (domestic and international) to support global team and client engagements.
- Flexible with preference for major business hubs in North America (ET) and Europe (GMT/CET).
We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.
Why Work for Unily?- Our awesome team culture. We are focused on achieving results as a team and having fun whilst we do it.
- Our industry leading product. We are very proud of our ever-evolving product.
- The flexibility that we offer. We operate on a hybrid basis and encourage a sustainable work/life balance.
- Our bright and modern office spaces. When you need to be in the office we want it to be like being at home.
- US: 23 vacation days plus an extra paid day off to enjoy your birthday, 10 sick days and 1 annual volunteer day.
- UK: 25 days holiday plus an extra paid day off to enjoy your birthday.
Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important.
Senior Director of Professional Services Consulting employer: Unily
Contact Detail:
Unily Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director of Professional Services Consulting
✨Tip Number 1
Network strategically with professionals in the consulting and professional services sectors. Attend industry events, webinars, and conferences where you can meet potential colleagues or clients who might provide insights into Unily's culture and expectations.
✨Tip Number 2
Familiarise yourself with Unily's products and services. Understanding their Employee Experience platform and how it benefits large enterprises will help you articulate your value during discussions and interviews.
✨Tip Number 3
Showcase your leadership experience by preparing examples of how you've successfully managed large teams and driven revenue growth in previous roles. Be ready to discuss specific strategies you've implemented that align with Unily's goals.
✨Tip Number 4
Stay updated on industry trends and best practices in professional services consulting. Being knowledgeable about current challenges and innovations will position you as a thought leader and demonstrate your commitment to continuous improvement.
We think you need these skills to ace Senior Director of Professional Services Consulting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in professional services and consulting. Focus on leadership roles, revenue growth achievements, and any specific methodologies you've implemented that align with Unily's needs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and employee experience. Mention specific examples of how you've driven positive customer outcomes and operational excellence in previous roles.
Showcase Leadership Skills: Emphasise your leadership abilities by providing examples of how you've developed and managed high-performing teams. Discuss your approach to mentoring and fostering a culture of innovation and continuous improvement.
Highlight Industry Knowledge: Demonstrate your understanding of the industry by mentioning current trends and technologies relevant to Unily's business. This shows that you are not only qualified but also engaged with the evolving landscape of professional services.
How to prepare for a job interview at Unily
✨Showcase Your Leadership Experience
As a Senior Director, you'll need to demonstrate your leadership skills. Prepare specific examples of how you've successfully led teams, managed large projects, and driven revenue growth in previous roles.
✨Understand the Company’s Vision
Familiarise yourself with Unily's mission and values. Be ready to discuss how your experience aligns with their goals, particularly in driving digital Employee Experience transformation for large enterprises.
✨Prepare for Strategic Discussions
Expect to engage in conversations about strategic planning and execution. Think about how you would develop scalable consulting frameworks and methodologies that align with Unily's objectives.
✨Demonstrate Client Relationship Management Skills
Highlight your experience in managing client relationships at an executive level. Be prepared to discuss how you've built and nurtured strategic partnerships that have led to successful outcomes.
