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For Companies At a Glance
- Tasks: Lead daily store operations and boost sales while providing top-notch customer service.
- Company: Join a leading fashion retailer known for its dynamic work environment and growth opportunities.
- Benefits: Enjoy competitive pay, flexible shifts, and the chance to develop your management skills.
- Why this job: Be part of a vibrant team that values creativity and customer engagement in a fast-paced setting.
- Qualifications: Previous retail or supervisory experience is essential; passion for fashion is a plus!
- Other info: Weekend work is required, so flexibility is key!
The predicted salary is between 28800 - 42000 £ per year.
Is this your next job? Read the full description below to find out, and do not hesitate to make an application.
Location: Maidstone
Hours: 39 hours per week
Shift Patterns: 5 days out of 7 (Weekend work included)
Salary: Competitive
An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs.
You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers.
- Primary Responsibilities
- Increasing Store Profitability & Sales
- You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales.
- Utilising KPI’s to enhance store performance and sales.
- Awareness of store performance, relating to; customer footfall, conversion and average spend.
- Ability to show initiative in product placement and prioritise concession.
- Ensure staff are consistently aware of sales targets and exceeding expectations.
- Ensure staff are trained with regards to visual merchandising.
- Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities.
- Customer Service
- Demonstrate good customer awareness and interaction at all times, setting the standard for your store.
- Monitor and seek continuous improvement on the level of service given to customers.
- Constantly improve product knowledge of your staff and yourself.
- Line manager store assistants.
- Staff Management
- Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store.
- Assist with onboarding and inducting new staff in line with company expectations.
- Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession.
- Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Ability to maintain and enhance successful business relationships.
- Experience & Requirements
- Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc.
- Experience with supervising teams.
- Confident in supervising small teams and ensuring your team is performing to the best of their ability.
- Exceptional customer service skills.
- Flexible to work weekends and longer shifts when required.
- Happy to be contracted 39 hours per week, with shift flexibility.
- Proficient in administration, reporting and health & safety.
- Previous experience with recruiting, onboarding, training and developing staff.
If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.
Assistant Retail Store Manager employer: PDA Search & Selection
Contact Detail:
PDA Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the fashion industry. Being knowledgeable about current styles and customer preferences will help you stand out during interviews, showing that you're passionate about the role and can contribute to increasing store profitability.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in the past. Highlight specific instances where your leadership led to improved sales or customer service, as this will demonstrate your capability to manage staff effectively in the Assistant Retail Store Manager role.
✨Tip Number 3
Research the company’s values and customer service philosophy. Understanding their approach will allow you to align your answers during the interview with what they prioritise, showcasing that you are a good fit for their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and tailoring your responses to what the hiring team is looking for.
We think you need these skills to ace Assistant Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervision. Emphasise any achievements related to increasing sales, managing teams, or delivering excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and requirements mentioned in the job description. Use examples from your past experiences to demonstrate how you meet these criteria.
Showcase Your Leadership Skills: In your application, highlight your experience in training and managing staff. Provide specific examples of how you've successfully led a team and improved performance in previous roles.
Highlight Customer Service Excellence: Since exceptional customer service is crucial for this role, include examples of how you've gone above and beyond to ensure customer satisfaction in your previous positions.
How to prepare for a job interview at PDA Search & Selection
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail, such as sales targets, customer footfall, and conversion rates. Being able to discuss these metrics confidently will show your understanding of the business and your ability to drive profitability.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in training staff, setting objectives, and fostering a positive work environment. This will demonstrate your capability to lead and motivate a team effectively.
✨Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction. This will illustrate your commitment to delivering exceptional service, which is crucial for this role.
✨Dress the Part
As you're applying for a position in the fashion sector, make sure to dress appropriately for the interview. Choose an outfit that reflects the brand's style while also being professional. This shows that you understand the industry and can represent the company well.
