After Sales Officer/Service Engineer (UPS/Critical Power Systems)
After Sales Officer/Service Engineer (UPS/Critical Power Systems)

After Sales Officer/Service Engineer (UPS/Critical Power Systems)

London Full-Time 36000 - 54000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join us as a Service Engineer, focusing on commissioning and maintaining critical power systems.
  • Company: Be part of a leading international engineering firm committed to employee growth and quality solutions.
  • Benefits: Enjoy remote work, a competitive salary, bonuses, and generous holiday leave.
  • Why this job: Gain fantastic training opportunities, including international experiences, in a supportive team environment.
  • Qualifications: A technical degree in Electrical Engineering or relevant industry experience is required.
  • Other info: Flexible working hours with paid overtime and a car allowance included.

The predicted salary is between 36000 - 54000 £ per year.

Location: Remote (must be within a 2-hour drive of London, ideally along the M4 corridor)

Salary: £45,000 + 7.5% Bonus + Paid Overtime + Car Allowance

Additional Benefits: Pension (8% employer contribution), 25 Days Holiday (+ bank holidays), Training Abroad, Long Service Awards

The Company: We are partnering with a leading international engineering business, known for its high-quality power solutions and strong commitment to employee development. Due to continued growth, they are seeking a Service Engineer to join their team, focusing on commissioning, servicing, and maintaining critical power systems across the UK.

The Role:

  • Commissioning of new power equipment at client sites.
  • Servicing and preventive maintenance of installed assets.
  • Troubleshooting and repairs on-site, ensuring minimal downtime for customers.
  • Customer Training: Providing basic operational training to end-users.
  • Database Updates: Maintaining service records in internal systems.
  • On-Call Support: After training, participation in an emergency call-out rota (attracting additional daily payments).

Key Details:

  • Working Hours: 37.5 hours/week, Monday to Friday (flexibility for paid overtime up to 500 hours per year)
  • Car Allowance: £568 per month
  • On-Call Payments: Weekdays: £21/day, Weekends and Bank Holidays: £41/day
  • Pension: 8% employer contribution (plus a minimum 2% employee contribution)
  • Annual Leave: 25 days plus 8 bank holidays (rising with long service milestones)
  • Training: High-quality technical training provided, including opportunities for factory training abroad (Europe).

What We’re Looking For:

  • Technical Degree in Electrical Engineering OR significant industry experience.
  • Strong technical skills in electrical systems (commissioning, fault-finding, servicing).
  • Good communication skills with a professional customer-facing attitude.
  • Willingness to travel across the UK, with occasional international training visits.
  • Full UK driving license.
  • Fluent English essential.

Why Apply?

  • Fantastic training and development opportunities, including overseas experience.
  • Highly competitive benefits package.
  • Work remotely with full support from an established engineering team.
  • Long-term career growth prospects in a supportive, technical environment.

After Sales Officer/Service Engineer (UPS/Critical Power Systems) employer: Smart Search Technical Ltd

Join a leading international engineering business that prioritises employee development and offers a supportive work culture. As an After Sales Officer/Service Engineer, you will benefit from competitive remuneration, extensive training opportunities including overseas experiences, and a generous benefits package, all while working remotely within a vibrant team dedicated to delivering high-quality power solutions. With a strong commitment to your growth and well-being, this company is an excellent employer for those seeking meaningful and rewarding careers in the engineering sector.
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Contact Detail:

Smart Search Technical Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land After Sales Officer/Service Engineer (UPS/Critical Power Systems)

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in UPS and critical power systems. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.

✨Tip Number 2

Network with professionals in the industry, especially those who work in after-sales or service engineering roles. Attend relevant events or join online forums to connect with potential colleagues and learn more about the company culture.

✨Tip Number 3

Prepare to discuss specific examples of your technical skills and experiences related to commissioning and servicing electrical systems. Be ready to explain how you've successfully resolved issues in the past, as this will showcase your problem-solving abilities.

✨Tip Number 4

Research the company’s values and mission statement. Tailor your conversation to align with their commitment to employee development and high-quality service, showing that you are a good fit for their team.

We think you need these skills to ace After Sales Officer/Service Engineer (UPS/Critical Power Systems)

Technical Degree in Electrical Engineering
Strong technical skills in electrical systems
Commissioning of power equipment
Fault-finding and troubleshooting
Preventive maintenance
Customer training abilities
Database management for service records
Excellent communication skills
Professional customer-facing attitude
Willingness to travel across the UK
Full UK driving license
Fluent English

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in electrical engineering and any specific skills related to UPS or critical power systems. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your technical expertise and customer service skills. Mention your willingness to travel and any previous experience with commissioning or servicing power systems, as this is crucial for the role.

Highlight Relevant Qualifications: If you have a technical degree in Electrical Engineering or significant industry experience, make sure to emphasise this in your application. Include any certifications or training that are relevant to the position.

Showcase Communication Skills: Since good communication skills are essential for this role, provide examples in your application of how you've successfully interacted with customers or trained users in the past. This will help demonstrate your professional customer-facing attitude.

How to prepare for a job interview at Smart Search Technical Ltd

✨Showcase Your Technical Skills

Make sure to highlight your technical degree or relevant industry experience during the interview. Be prepared to discuss specific projects or challenges you've faced in electrical systems, particularly in commissioning and fault-finding.

✨Demonstrate Customer-Facing Experience

Since the role involves a lot of customer interaction, share examples of how you've effectively communicated with clients in the past. Emphasise your professional attitude and ability to provide training or support to end-users.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills, especially in troubleshooting and repairs. Think of scenarios where you had to minimise downtime for customers and be ready to explain your approach.

✨Express Willingness to Travel

The job requires travel across the UK and occasional international training. Make it clear that you are flexible and willing to travel as needed, and mention any previous experiences that demonstrate your adaptability.

After Sales Officer/Service Engineer (UPS/Critical Power Systems)
Smart Search Technical Ltd
Location: London
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