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- Tasks: Be the go-to person for our farmer customers and sales teams, handling calls and processing orders.
- Company: Join a dynamic team dedicated to providing top-notch service in the agricultural sector.
- Benefits: Enjoy private healthcare, profit sharing, a company pension, and great career progression opportunities.
- Why this job: Make a real impact while developing your skills in a supportive and engaging environment.
- Qualifications: Two years of office/admin experience, excellent communication skills, and a passion for agriculture preferred.
- Other info: Participate in training programs and enjoy perks like employee recognition and on-site parking.
The predicted salary is between 28800 - 48000 £ per year.
The Agricultural Business Advisor will work as part of an office- based team providing a first class service to our farmer customers and commercial sales teams. This will necessitate strong relationships with various members of the team. Your emphasis must always be on delivering what we promise both to our field sales colleagues and our customers.
Main Duties
- The ABA will be the first point of telephone contacts for the Sales Agents and customers and will be the first phone response for all incoming calls to the Leominster office.
- Order processing including invoicing on a daily basis and the coordination of parcel couriers and pallet haulers
- Processing and monitoring forward orders, returns, credits and complaints for both UK and international customers
- The ABA will be the guardian of the end of day sales reports, daily reports, KPI reports and will respond to any tracker information requests including vehicle and telephone tracking
- Managing the companies database ensuring that we have current and correct information
- Provide support to Sales Managers including stationary requests, customer activity information, providing sales reports, administrative support and preparation of distribution letters and memos
- Participate in relevant sections of the Sales Agent New Starter Training Program as well as coordinating invites and accommodation requests etc for new starters
Personal Attributes
- A minimum of two years office/ admin experience in a similar role
- Excellent telephone manner
- English as their first language and proficient in both verbal and written form
- Knowledge of the farming industry and animals would be advantageous
- Ability to use own initiative
- Excellent interpersonal, communication and time management skills
Company Benefits
- Private Healthcare
- Profit Share after 2 years (T & Cs apply)
- Company Pension
- Great chances of career progression
- Employee of the month/ year
- Champagne moments
- On-site car parking facilities
Apply now to avoid missing this great opportunity to advance your career!
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Agricultural Business Advisor employer: Agri-Lloyd Ltd
Contact Detail:
Agri-Lloyd Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Business Advisor
✨Tip Number 1
Familiarise yourself with the agricultural industry and current trends. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone communication skills. Since you'll be the first point of contact for customers and sales agents, showcasing a confident and friendly phone manner can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the agricultural sector. Attend local farming events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Be prepared to discuss your organisational skills and how you manage multiple tasks. The role requires handling various responsibilities, so having examples ready will show that you're capable of thriving in a busy environment.
We think you need these skills to ace Agricultural Business Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and customer service. Emphasise any previous roles where you managed databases or processed orders, as these are key responsibilities for the Agricultural Business Advisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the farming industry and your ability to build strong relationships. Mention specific examples of how you've delivered excellent service in past roles, particularly in a team environment.
Highlight Relevant Skills: In your application, clearly outline your interpersonal, communication, and time management skills. Provide examples of how you've used these skills effectively in previous positions, especially in handling customer inquiries or managing reports.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Agricultural Business Advisor.
How to prepare for a job interview at Agri-Lloyd Ltd
✨Know Your Farming Basics
Brush up on your knowledge of the farming industry and animals. Being able to discuss relevant topics will show your understanding and passion for the field, which is crucial for the role.
✨Demonstrate Strong Communication Skills
Since you'll be the first point of contact for customers and sales agents, practice clear and confident communication. Prepare to showcase your excellent telephone manner during the interview.
✨Showcase Your Organisational Skills
The role involves managing reports and databases, so be ready to discuss your experience with organisation and time management. Provide examples of how you've successfully handled multiple tasks in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding order processing and customer complaints. Think of specific situations where you resolved issues effectively and be ready to share those stories.
