Community/Customer Service Associate (Operations)

Wansford Full-Time 28800 - 48000 £ / year (est.) No home office possible

Due to ongoing growth Caddy Comps, the UK\’s leading Golf competition website, are looking for a Community Associate to support in maintaining our 5* user experience at scale!

The ideal candidate will be passionate about customer experience and excited to own this pivotal area of a rapidly scaling business. They will take an interest in optimising processes and will be up to date with the best tools on the market to do so!

They will likely take an interest in other areas of the business such as logistics, digital marketing and will be technically savvy and open to adopting new technology.

Tasks

Ownership of end to end winner communication
Communication with vendors & suppliers
Optimisation of our visual merchandising and online shopfront

Requirements

Prior customer service experience with a passion for creating 5* memorable experiences for customers!
Willing to work flexible hours with evening and weekend shifts required.
Experience/interest in Golf preferred

Benefits

Competitive salary
Team discounts on Golf Equipment
Epic office environment with snacks, games, putting green and more.

#J-18808-Ljbffr

Community/Customer Service Associate (Operations) employer: Caddy Comps

Caddy Comps is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about customer service and the golf industry. With a commitment to maintaining a 5-star user experience, employees benefit from flexible working hours, opportunities to engage in various business areas, and a supportive environment that encourages the adoption of innovative tools and processes. Join us in a dynamic setting where your contributions directly impact our rapidly scaling business and the satisfaction of our community.