Claims Advocate - Marine Cargo, London or Chelmsford

Are you an experienced Marine Cargo Claims Specialist who is ready to take the next step in your career? Are you keen to join a highly-respected team of London Market claims professionals? If so, then we'd love to hear from you in connection with this hybrid role that comes with the flexibility to work both virtually and from our London or Chelmsford offices.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

We seek an experienced and diligent Marine Cargo Claims Handler to join our wider Marine Claims team. This is a key role for a confident professional with a solid background in marine cargo claims, who can take ownership of a varied and sophisticated caseload while delivering a high standard of service to clients and stakeholders. Duties will include:

• Manage a portfolio of marine cargo claims and bordereaux reporting.
• Investigate and evaluate claims, determining coverage and liability.
• Collaborate with surveyors, adjusters, underwriters, and legal advisers as needed.
• Negotiate settlements in line with policy terms and company guidelines.
• Ensure accurate and timely reporting in line with regulatory requirements.
• Provide advice and support to clients and internal teams on claims processes and outcomes.

How This Opportunity Is Different

This is a fantastic opportunity to join our dynamic team and play a pivotal role in shaping the future of marine cargo claims handling at Aon. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!

Skills And Experience That Will Lead To Success

• Minimum 5 years marine cargo claims handling experience ideally gained from within a reputable insurance or shipping organisation.
• Strong understanding of cargo insurance policies, Incoterms, and relevant legal frameworks.
• Excellent communication, negotiation, and analytical skills.
• Proven ability to manage high-volume caseloads effectively and independently.
• Familiarity with ECF/class systems and claims bordereaux reporting requirements.

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.