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- Tasks: As a Night Porter, you'll provide friendly service and ensure a secure environment for our residents.
- Company: Join Audley Group, where we create stylish retirement villages with top-notch facilities and exceptional care.
- Benefits: Enjoy a competitive salary, 28 days holiday, and discounts at our fine dining restaurants nationwide.
- Why this job: Be part of a warm community, gain valuable experience, and enjoy a flexible work-life balance.
- Qualifications: Strong communication skills and a positive attitude are essential; computer experience is a plus.
- Other info: Full training provided, plus opportunities for personal development and a supportive team culture.
The predicted salary is between 20000 - 28000 £ per year.
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What’s more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It’s retirement, but not as the UK has known it.
As our Night Porter you will deliver friendly and efficient customer service and create a secure, warm and welcoming environment for all our owners. Assist with administrative and operational support throughout the village and with the delivery of some care support if required.
The Ideal Candidate:
- Strong communication skills.
- Good level of literacy and numeracy as well as written and oral English.
- Experience of using a computer would be an advantage.
- Ability to multi-task.
- You should be able to identify priorities and manage time effectively.
- Positive attitude and tolerant nature.
- Flexible approach to daily duties and shift patterns.
- Pool cleaning and completing pool test log.
- Preparing swimming pool and club for day use.
- Ensuring cleanliness of all public areas as appropriate.
- Refuse collection throughout the village.
- Cleaning duties throughout communal areas.
- Ability to work under pressure and perform well in an emergency.
- Warm, professional and empathetic.
In Return You Will Receive:
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our fine dining restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Full training provided by our Academy
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Night Porter employer: Audley Group
Contact Detail:
Audley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Porter in a retirement village setting. Understanding the unique environment and the needs of residents will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since the role involves creating a warm and welcoming atmosphere, sharing examples of how you've provided exceptional service in previous roles can set you apart.
✨Tip Number 3
Be prepared to discuss your ability to handle emergencies and work under pressure. Think of specific instances where you've successfully managed challenging situations, as this will show your capability to thrive in a Night Porter role.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt to various tasks. The role requires a range of duties, so being able to convey your readiness to take on different responsibilities will make you a more attractive candidate.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Porter position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Highlight Relevant Skills: Emphasise your strong communication skills, ability to multi-task, and experience in customer service. Mention any relevant experience with administrative tasks or working under pressure, as these are key aspects of the role.
Craft a Personal Statement: Write a personal statement that reflects your positive attitude and flexible approach. Share specific examples of how you've created a welcoming environment in previous roles or how you've handled challenging situations.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application demonstrates your attention to detail and professionalism.
How to prepare for a job interview at Audley Group
✨Showcase Your Communication Skills
As a Night Porter, strong communication is key. Be prepared to demonstrate your ability to engage with others warmly and effectively during the interview. Share examples of how you've successfully communicated in previous roles.
✨Highlight Your Multi-Tasking Abilities
The role requires juggling various tasks, from administrative duties to cleaning. Discuss specific instances where you managed multiple responsibilities simultaneously, showcasing your organisational skills and ability to prioritise.
✨Demonstrate a Positive Attitude
A warm and professional demeanour is essential for this position. During the interview, maintain a positive attitude and express your enthusiasm for providing exceptional service to residents and guests.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle emergencies or challenging situations. Think of examples from your past experiences where you remained calm under pressure and effectively resolved issues.
