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- Tasks: Provide technical support and advice on building defects for efficient claims handling.
- Company: NHBC is the UK's leading provider of warranties and insurance for new homes.
- Benefits: Enjoy 27 days annual leave, enhanced pension, life assurance, and flexible working options.
- Why this job: Join a rapidly growing team focused on raising building standards and protecting homeowners.
- Qualifications: Experience in building design, project management, and strong communication skills required.
- Other info: We promote an inclusive culture and offer opportunities for personal and career growth.
The predicted salary is between 43200 - 72000 £ per year.
Employment type: full time, permanent
Job summary: Provide technical support to NHBC Claims handlers across a wide range of Technical, engineering and building surveying orientated disciplines, and advise on technical issues relating to defective residential buildings, including high-rise, to ensure that appropriate advice is given to allow efficient and accurate claims handling outcomes. Undertake defect diagnosis, set investigation strategy, and critique and advise on remedial solutions prepared by others.
What you’ll be doing:
- Defect Analysis – Review technical reports, determine compliance with regulations, and advise on investigative approaches
- Causation & Resolution – Identify causes of defects and develop strategies for effective remediation
- Project Management – Oversee remedial works, ensuring proper specifications, cost efficiency, and regulatory compliance
- Consultation & Oversight – Instruct and monitor external consultants, liaise with claimants and builders, and ensure technical credibility
- Training & Development – Support colleagues, contribute to policy guidance, and enhance NHBC’s technical risk management
Site visits may be required occasionally to investigate defects and oversee remedial schemes.
What we’re looking for:
- Building Design & Methods – Experience across various sectors, with knowledge of traditional and modern construction techniques
- Regulatory Knowledge – Familiarity with British Standards, NHBC Standards, Building Regulations, and compliance decision-making
- Project Management – Leading remediation projects, ensuring cost efficiency and contractual arrangements
- Defect Analysis & Technical Assessment – Investigating defects, determining causation, and advising on solutions
- Communication & Teamwork – Strong verbal and written skills, ability to summarise complex information concisely, and collaborate effectively
- Technical & IT Proficiency – Use of industry software, formal reporting, and strategic analysis
- Professional Development – Positive attitude, willingness to learn, and ability to work independently
What we offer:
- 27 days annual leave + bank holidays
- Enhanced pension scheme (up to 10.5%)
- Life assurance
- Subsidised private medical insurance
- Employee discounts platform
- Enhanced maternity, paternity, adoption leave and pay for all new parents
- Many more!
Our inclusive culture: We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.
Senior Technical Advisor employer: National House Building Council
Contact Detail:
National House Building Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Advisor
✨Tip Number 1
Familiarise yourself with the latest British Standards and NHBC Standards. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the building surveying and engineering sectors. Attend industry events or join relevant online forums to connect with others who may provide insights or referrals for the Senior Technical Advisor role.
✨Tip Number 3
Prepare to discuss specific examples of defect analysis and project management from your previous roles. Being able to articulate your experience in these areas will set you apart during the interview process.
✨Tip Number 4
Showcase your communication skills by practising how to summarise complex technical information clearly. This is crucial for the role, as you'll need to convey findings effectively to both technical and non-technical stakeholders.
We think you need these skills to ace Senior Technical Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in building surveying, defect analysis, and project management. Use specific examples that demonstrate your expertise in handling complex claims and technical issues.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your skills align with NHBC's mission to raise standards in house building and protect homeowners. Be sure to include specific instances where you've successfully managed similar projects.
Highlight Regulatory Knowledge: Emphasise your familiarity with British Standards, NHBC Standards, and Building Regulations. This is crucial for the Senior Technical Advisor role, so provide examples of how you've applied this knowledge in past positions.
Showcase Communication Skills: Since strong verbal and written communication skills are essential for this position, include examples of how you've effectively communicated complex information to various stakeholders. This could be through reports, presentations, or team collaborations.
How to prepare for a job interview at National House Building Council
✨Showcase Your Technical Knowledge
As a Senior Technical Advisor, you'll need to demonstrate your expertise in building design and methods. Be prepared to discuss specific construction techniques you've worked with and how they relate to defect analysis and resolution.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you've successfully diagnosed defects or managed remediation projects, and be ready to explain your thought process.
✨Highlight Your Communication Skills
Strong verbal and written communication is crucial for this role. Practice summarising complex technical information clearly and concisely, as you may need to explain findings to colleagues or clients who aren't as technically savvy.
✨Demonstrate Your Project Management Experience
Since project management is a key aspect of the role, be ready to discuss your experience overseeing remedial works. Highlight any strategies you've implemented to ensure cost efficiency and compliance with regulations.
