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For Companies At a Glance
- Tasks: Manage and analyse data, support users, and enhance systems.
- Company: Join a dynamic asset management firm focused on innovation.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a collaborative culture that values your insights and skills.
- Qualifications: Experience with CRM platforms and strong analytical skills are essential.
- Other info: Ideal for proactive individuals eager to learn and make an impact.
The predicted salary is between 36000 - 60000 £ per year.
As a CRM Administrator, you will be responsible for managing and analysing data, ensuring accurate documentation of system change requirements. You will collaborate closely with users and stakeholders, addressing their queries and providing expert advice on best practices. This role requires a keen eye for detail, strong analytical skills, and excellent communication abilities to effectively support and enhance our systems and processes.
Key Responsibilities
- Providing first line support for help queries, troubleshooting, reporting, user onboarding and training and managing the help desk
- Acting as one of the system administrators, managing access and security
- Manage and maintain CRM data, ensuring data accuracy, integrity, and compliance with regulations
- Perform data cleansing and enrichment to support business development activities, resolving discrepancies or errors in client records to maintain database quality
- Train internal teams on CRM best practices, usage, and new features
- Manage the CRM knowledge base, create user guides and documentation and cascading best practice user comms
- Analysis of data to create reports, system views and dashboards and identify areas for improvement
- Support the implementation of technical development projects; eliciting business requirements from stakeholders and translate into user stories for development and performing testing
Qualifications
- Experience with CRM platforms (MS Dynamics is beneficial)
- Analytical mindset with the ability to interpret data and provide insights
- Understanding of CRM practices; business processes, automation and data management
- Ability to elicit information and work with a range of stakeholders
- Excellent organisational, time management and communication skills
- Proactive and inquisitive style, able to quickly learn and manage your own workload
- Evidence of having an attention to detail
Administrator - Data Management - Asset Management employer: FRP Advisory
Contact Detail:
FRP Advisory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Data Management - Asset Management
✨Tip Number 1
Familiarise yourself with CRM platforms, especially MS Dynamics, as this will give you a significant edge. Consider taking online courses or tutorials to enhance your understanding and showcase your commitment to mastering the tools used in the role.
✨Tip Number 2
Develop your analytical skills by practising data interpretation and reporting. Use sample datasets to create reports or dashboards, which can demonstrate your ability to analyse data effectively during interviews.
✨Tip Number 3
Network with professionals in the field of data management and CRM administration. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices and current trends.
✨Tip Number 4
Prepare to discuss your experience in managing data accuracy and compliance. Think of specific examples where you've successfully resolved discrepancies or improved data quality, as these will highlight your attention to detail and problem-solving skills.
We think you need these skills to ace Administrator - Data Management - Asset Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with CRM platforms, particularly MS Dynamics if applicable. Emphasise your analytical skills and any previous roles where you managed data or provided support.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities outlined in the job description. Mention specific examples of how you've provided first-line support, managed data accuracy, or trained teams on best practices.
Showcase Your Analytical Skills: Include examples in your application that demonstrate your analytical mindset. Discuss any projects where you interpreted data to create reports or dashboards, and how this led to improvements in processes.
Highlight Communication Abilities: Since excellent communication skills are crucial for this role, provide examples of how you've effectively collaborated with stakeholders or trained users. This will show your ability to convey complex information clearly.
How to prepare for a job interview at FRP Advisory
✨Showcase Your Analytical Skills
Be prepared to discuss your analytical mindset and how you've used it in previous roles. Bring examples of how you've interpreted data to provide insights or improve processes, as this is crucial for the Administrator role.
✨Demonstrate CRM Knowledge
Familiarise yourself with CRM platforms, especially MS Dynamics if possible. Be ready to talk about your experience with CRM practices, data management, and any relevant projects you've worked on.
✨Highlight Communication Abilities
Since the role involves collaborating with users and stakeholders, emphasise your communication skills. Share examples of how you've effectively addressed queries or provided training to others in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot issues or manage data discrepancies, and be ready to explain your thought process and actions taken.
