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- Tasks: Lead a team to achieve sales targets and deliver exceptional customer experiences.
- Company: Join Puig, an international company known for its creative and inclusive culture.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and offers real career development.
- Qualifications: Looking for enthusiastic individuals with a passion for customer service and teamwork.
- Other info: Flexible part-time hours available, perfect for students balancing studies and work.
The predicted salary is between 28800 - 43200 £ per year.
This job is an exciting role as a Team Leader to join our Penhaligon's Harrods team. The working schedule is part-time, working 5 days per week (37.5 hrs), Monday to Sunday.
A Puig Retail Fragrance Consultant achieves sales targets while promoting our brands by delivering a unique experience to customers, anticipating their needs, and exceeding their expectations. You will develop and increase brand awareness and build customer loyalty, while maintaining the standards of the store group retailer where you will be based.
What you'll get to do:
- Analyze sales reports and data to determine business needs and set strategies
- Motivate sales team members to meet sales and productivity goals
- Ensure all Fragrance Consultants provide excellent customer service
- Assist in managing the client database to increase sales and client contact
- Resolve client problems and complaints effectively
- Support and assist in team member training
- Understand and execute cash control procedures including bank deposits, safe funds, and petty cash
- Collaborate with the Store Manager on staffing, risk management, security, cash controls, and inventory
- Assist in merchandising and ensure effective execution of strategies
We'd love to meet you if you have:
- An entrepreneurial, creative, and welcoming work culture
- Opportunities for learning and development
- An international company with growth opportunities
- A competitive compensation and benefits package
- Company events and well-being initiatives
- Employee discounts on products
A few things you'll love about us:
- An entrepreneurial, creative, and welcoming work culture
- Opportunities for learning and development
- An international company with growth opportunities
- A competitive compensation and benefits package
Puig is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. We value diversity and are committed to creating an inclusive environment where everyone feels welcomed, valued, and empowered. We believe that diversity makes us stronger and better equipped to serve our global customers.
Assistant Business Manager - Penhaligon\'s Harrods employer: PUIG
Contact Detail:
PUIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Business Manager - Penhaligon\'s Harrods
✨Tip Number 1
Familiarise yourself with Penhaligon's brand values and product range. Understanding their unique selling points will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Highlighting your ability to inspire others will resonate well with the hiring managers looking for a Team Leader.
✨Tip Number 3
Research current trends in the retail fragrance market. Being knowledgeable about industry developments will not only impress your interviewers but also demonstrate your commitment to staying ahead in the business.
✨Tip Number 4
Prepare to discuss how you would handle customer complaints and enhance client loyalty. Providing specific strategies or past experiences can illustrate your problem-solving skills and customer service expertise.
We think you need these skills to ace Assistant Business Manager - Penhaligon\'s Harrods
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Business Manager position at Penhaligon's Harrods. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail, team leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets and enhance customer loyalty.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Highlight specific examples of how you've motivated teams, resolved client issues, or contributed to sales growth in previous positions. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at PUIG
✨Know the Brand Inside Out
Before your interview, make sure you research Penhaligon's thoroughly. Understand their history, product range, and what sets them apart in the fragrance market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Service Skills
As an Assistant Business Manager, you'll need to ensure excellent customer service. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to resolve complaints effectively and create memorable shopping experiences.
✨Demonstrate Leadership Qualities
Since this role involves motivating a sales team, be ready to discuss your leadership style. Share instances where you've successfully led a team or project, focusing on how you inspired others to achieve their goals and maintained high standards.
✨Prepare for Sales Strategy Discussions
The role requires analysing sales data and setting strategies. Brush up on your analytical skills and be prepared to discuss how you would approach sales targets and team productivity. Consider bringing ideas on how to increase brand awareness and customer loyalty.
