Product Manager - Cloud Success

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Join our CIB Cloud Success Team as a Product Manager and play a pivotal role in shaping the future of cloud product innovation. We are seeking a dedicated and customer-focused leader to drive the success of our Modular EKS, NextGen ECS, and ECR products. As a core leader, you will guide successful product launches, exceed customer expectations, and make a meaningful impact by delivering high-quality products that resonate with clients.

Key Responsibilities:

• Develop and articulate a product strategy and vision that delivers exceptional value to customers.
• Lead discovery efforts and conduct market research to uncover customer solutions, integrating them into the product roadmap.
• Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
• Build frameworks and track key success metrics, including cost, feature functionality, risk posture, and reliability.
• Drive change across the organization, ensuring alignment and effective implementation of large-scale change programs.
• Collaborate closely with cross-functional teams, including application, architecture, and SRE teams, to deliver high-quality products.
• Engage effectively with stakeholders at various levels within the organization, demonstrating excellent communication skills.

Required Qualifications, Capabilities, and Skills:

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Strong knowledge of AWS technologies and products, with a focus on containerized solutions such as ECS and EKS.
• Ability to work with teams who practice both Kanban and Sprint based Agile methods; be flexible to the goals/outcomes not the method.

Preferred Qualifications, Capabilities, and Skills:

• Demonstrated experience working in a highly matrixed, complex organization.
• Proven experience in driving change and ensuring alignment across the organization.
• Highly organized with a keen ability to track issues, actions, and resolutions.
• Solid knowledge and experience in collaborating with central product teams, engineers, and product owners.
• Cloud certification such as AWS Cloud Practitioner or higher is preferred.

Our Values:

We are committed to a customer-focused approach, with a dedication to excellence and an obsession with delivering value. We believe in a hospitality mindset of being \”kind first, then right,\” ensuring that our interactions are grounded in empathy and understanding.

Join us and be a part of a dynamic team that is dedicated to innovation, collaboration, and delivering exceptional cloud solutions for our clients.

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