Business Manager - Beauty & Wellness

Business Manager – Flagship Wellness & Beauty Destination | Central London

We’re looking for a dynamic, service-obsessed leader to manage a luxury wellness and beauty destination in the heart of London. This is not just a store — it’s an immersive experience combining high-performance treatments, world-class skincare, and a boutique hospitality environment. If you’re passionate about beauty, wellbeing, and luxury customer service, this is a unique opportunity to lead something truly special.

The Role

As Business Manager, you’ll oversee the daily operations of a refined and serene flagship space, combining premium beauty retail with treatment services. You’ll lead a high-performing team of beauty experts and therapists, drive sales through clienteling and events, and ensure every guest receives a personalised, luxurious experience.

Key Responsibilities

• Lead and inspire a team to deliver exceptional client service and meet commercial goals
• Curate and execute in-store events and partnerships with neighbouring luxury businesses
• Uphold the highest standards of presentation, product knowledge, and wellbeing protocols
• Oversee daily operations including scheduling, stock management, reporting, and performance reviews
• Build strong, lasting client relationships with both local and international clientele

What We’re Looking For

• A commercially driven leader from a luxury beauty or spa environment
• Exceptional team management and coaching skills
• Strong business acumen with a passion for client experience
• Confident in skincare, wellness, and personalised selling
• Available for a short-term international training immersion (travel required)

✨ This is a full-time, permanent role based in Central London. You’ll join a values-led, family-owned business known for its innovation, quality, and commitment to excellence.

Ready to lead something exceptional? Apply now to learn more.