Holiday Product Manager - Destination Performance

At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease, and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert—the smart way to get away.

The impact you’ll have: The Holiday Product Team is at the heart of value generation by ensuring we have the right travel product (hotels, flights, transfers, etc.) for the right customer (package holidaymakers) at the right time. Holiday Product takes a commercial lead requiring strategic, commercial, and operational understanding to align what we sell through our digital platforms with the business strategy and trading goals. The team continually seeks effective ways to enhance our competitive advantage by providing customers with unlimited choice, ease of use, and value.

As a Holiday Product Manager for Product Development, you will shape the vision and direction of our products by scoping initiatives and making recommendations for improvements to existing products or new products we should deliver. Your goal is to drive initiatives that improve company profitability and customer experience, aligning with our strategy to become Europe’s #1 holiday provider by building the most loved packaged holiday experience.

• Support the holiday product vision and strategy for our hotel and flight inventory.
• Understand the holiday market and target holidaymakers to design a value proposition that meets their needs and drives growth.
• Build an opportunity backlog with tactical and strategic value, prioritized to realize value for the business and customers.
• Use research and data analysis to quantify benefits, prioritizing initiatives with the biggest impact.
• Report on hotel and flight performance end-to-end, including conversion, margin, complaints, and work with stakeholders to exceed commercial expectations.
• Develop travel product service standards and collaborate with internal and external partners to meet them, including service level agreements with suppliers.
• Maintain effective relationships with hotel and flight suppliers to achieve shared goals.
• Champion the customer by representing diverse needs through research and data across different holiday types.
• Identify opportunities to expand our product offering, including improvements and new additions.
• Build business cases for initiatives, demonstrating commercial viability.
• Communicate effectively with technical product managers to define project scope and effort.
• Maintain a proactive, can-do attitude and work efficiently in a fast-paced environment.
• Use customer insights to inspire product improvements, balancing customer and commercial needs.
• Collaborate with cross-functional teams to deliver results.
• Communicate effectively across all management levels.

Desirable but not necessary: Understanding of the UK travel market, especially short-haul beach holidays.

Perks of joining us: In addition to a dynamic environment for growth and impact, we offer:

• Company pension contributions at 5%
• Personalized training budget for skill development
• Discounted holidays for you, family, and friends
• 25 days of annual leave plus public holidays, increasing with service up to 30 days
• Enhanced maternity/paternity leave
• Cycle-to-work scheme, season ticket loan, and eye care vouchers

At loveholidays, we foster an inclusive culture that encourages personal growth and collective success. We value diverse perspectives and ideas, which enhance our teams' effectiveness and innovation. We look forward to the insight and potential you could bring to our journey.

About the company: loveholidays offers a personalized way to search for your next getaway, providing flexibility and confidence with ATOL protection. We offer various payment options to suit your needs.