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For Companies At a Glance
- Tasks: Manage daily office operations, ensuring a safe and organised workspace.
- Company: Join Policy Expert, a leading insurance provider with over 1.5 million satisfied customers.
- Benefits: Enjoy a generous pension scheme, private medical cover, and a £1,000 learning budget.
- Why this job: Be part of a dynamic team transforming the insurance industry with innovative technology.
- Qualifications: Experience in office management and proficiency in MS Office are essential.
- Other info: We value diversity and encourage all candidates to apply, regardless of qualifications.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Office and Facilities Manager role at Policy Expert
Join to apply for the Office and Facilities Manager role at Policy Expert
Policy Expert – Office and Facilities Manager
Are you ready to transform the insurance industry?
Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.
Having achieved rapid growth since being founded in 2011, we\’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK\’s No.1-rated home insurer by Review Centre since 2013.
Hear from our team about what it\’s like working at Policy Expert
Your Responsibilities
Our Office and Facilities Manager will be responsible for overseeing the daily operations of the office and facility, ensuring the workspace is safe, organised, and efficiently managed. This role involves coordinating office logistics, including a potential move, being the main stakeholder for our office building, ensuring facilities are maintained, and championing administrative functions to promote a productive and comfortable work environment.
- Main stakeholder for office building, managing all relationships within the premises to ensure the office is fully stocked, secure and in working order.
- Coordinate office space planning, layout, and seating plan to maximise efficiency.
- Coordinate and manage all RPM and PPM.
- Maintaining the office condition and arrange necessary repairs in a timely fashion
- Liaise with vendors and contractors for repairs, maintenance, and improvements to the facility.
- Manage the office\’s cleaning and ensure this is always completed to the best standard.
- Act as a Commercial Partner by managing contracts and price negotiations with office vendors and service providers.
- Facilitate office moves and reconfigurations.
- Act as the gate keeper of stock control and all office procurement ensuring supplies are always fully replenished with back up stock available.
- Tracking and reconciliation of all office related spend.
- Organise office operations and procedures liaising with the Line Mangers.
- Coordinate with IT department on all office equipment.
- Provide remote support as part of a companywide Office Management team.
- Address colleague queries regarding office management issues, for example but not limited to, breakdowns, access cards, DSE equipment.
- Assist People Experience in planning and executing in-house and off-site events and ensure the office policies and processes are up to date.
- Conduct regular office walk through checks, to ensure desks are clear (under and above), walkways are free from clutter, communal spaces are free from rubbish and tidy, kitchens are tidy, and our working practices policy are being followed. Where breaches are found work with senior team to address.
- Carry out regular meeting room checks to ensure equipment is working, supplies are fully stocked, the room is tidy and furniture is in good working order.
- Oversee and administer communications via Polly and other outlets, keeping all colleagues fully informed.
- Assist in the onboarding process for new hires, health and safety induction.
- Induct all Line Managers covering health, safety and office management procedures.
- Coordinate site specific health and safety arrangements, for example but not limited to; emergency procedures, risk assessment compliance, health plans, flu jabs, eyecare, office checks and audits.
- Booking in of all visitors to ensure a seamless journey.
- Provide support to the Group Office and Facilities Manager with various projects.
Who are you:
You will be a highly organised individual with a proactive and methodical approach. You will enjoy working on multiple projects across the business and have a naturally inquisitive mind. You will thrive in an autonomous role and be a critical and logical thinker.
- Proven experience as an Office Manager, Front Office Manager or Facilities Manager.
- Knowledge of Office Administrator responsibilities, systems and procedures.
- Proficiency in MS Office (MS Excel and MS Outlook, in particular).
- Hands on experience with office machines (e.g. Printers)
- Excellent time management skills and ability to multi-task and prioritise work.
- Proactive style.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organisational and planning skills in a fast-paced environment.
- Strong team player
- A creative mind with an ability to suggest improvements.
- Confidentiality.
Benefits:
This role will be based in our London office 5 days a week
We match your pension contributions up to 7%
Private medical & Dental cover
Learning budget of £1,000 a year + Study leave (with encouragement to use it)
Enhanced maternity & paternity
Travel season ticket loan
️ Access to a wide selection of London O2 events and use of a Private Lounge
Employee Wellbeing Programme
Prayer room in Office
What We Stand for and Next Steps
\”We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual\’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment\”
At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.
We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.
Useful links:
Glassdoor | Trust Pilot | Best Companies
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Insurance
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Office and Facilities Manager employer: Policy Expert
Contact Detail:
Policy Expert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office and Facilities Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Office and Facilities Manager role. Understanding the nuances of office logistics, vendor management, and health and safety compliance will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Policy Expert on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the role.
✨Tip Number 3
Prepare to discuss your experience with office management software and tools, particularly MS Office. Being able to articulate how you've used these tools to improve efficiency in previous roles will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of challenges you've faced in previous office management roles. Be ready to explain how you approached these issues and the positive outcomes that resulted.
We think you need these skills to ace Office and Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Office Manager or Facilities Manager. Focus on your organisational skills, project management experience, and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your proactive approach and problem-solving skills make you a great fit for managing office logistics and facilities. Use specific examples from your past experiences to illustrate your points.
Highlight Relevant Skills: Ensure you emphasise your proficiency in MS Office, time management, and communication skills. These are crucial for the role, so provide examples of how you've successfully used these skills in previous positions.
Follow Application Instructions: Carefully read the application instructions provided by Policy Expert. Make sure to submit all required documents and adhere to any specified formats or guidelines. This attention to detail will reflect your suitability for the role.
How to prepare for a job interview at Policy Expert
✨Showcase Your Organisational Skills
As an Office and Facilities Manager, your ability to stay organised is crucial. Prepare examples of how you've successfully managed office logistics or coordinated multiple projects in the past. This will demonstrate your proactive approach and attention to detail.
✨Familiarise Yourself with Company Culture
Research Policy Expert's values and work culture before the interview. Understanding their commitment to customer experience and innovation will help you align your answers with their expectations and show that you're a good fit for the team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle office challenges. Think of specific scenarios where you've had to manage conflicts, coordinate repairs, or improve office efficiency, and be ready to discuss these in detail.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you've liaised with vendors, managed contracts, or supported colleagues in previous positions. Highlight your written and verbal communication skills through clear and concise responses during the interview.
