Business Services & Outsourcing Manager

About the role... Are you a qualified accountant (ACA/ACCA) looking for your next challenge? Do you love finding solutions to clients’ problems and adding value to their business? We have an exciting new role within our growing Outsourced Business Services team that could be your perfect fit. Day to day you'll be working with our entrepreneurial, owner-managed businesses one of the largest entrepreneurial client bases in the South, spread across every sector, making a genuine impact on their success. We offer an end-to-end process to our clients, acting as a fully outsourced finance team for some, whilst taking the pain out of their compliance needs for others. This role has a focus on working with our owner managed business clients.

• Managing a portfolio of client work for a range of entrepreneurial businesses dealing with all clients outsourcing requirements including statutory accounts, management reporting and VAT returns
• Supporting on various projects
• Supporting more junior members of the team with daily development and coaching
• Project managing a slick and efficient process from start to finish, keeping both the client and various internal teams happy, including working capital management

About you... You will need to be ACA/ACCA or equivalent qualified. But above all, you will need to be passionate about client experience, constantly looking for ways to add more value to our clients. Ideally, you will have:

• Excellent project management, client relationship management and time management skills, to project manage a portfolio of clients to precise deadlines
• Experience working in a practice environment, with exposure to management accounts, statutory accounts and VAT return preparation
• Experience using a range of accounting software, notably Xero, Sage or QBO
• Ability to build strong client relationships and deliver an outstanding client experience
• Ability to coach more junior team members and delegate effectively when needed
• A genuine passion and drive for "getting stuff done", someone with excellent project management and communications skills
• Have a “play all in” team spirit to support the wider department
• A hunger for continuous improvement and a curiosity for finding the best way of doing things!

About us... We’ve been dubbed ‘the rebels of accountancy’. So, we don’t give run-of-the-mill advice. We’re straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service – free from unnecessary red tape. That’s how we’ve become the fastest-growing accountancy firm in the UK, and we’ve never been the type to rest on our laurels. Over the last couple of years alone, we’ve achieved some fantastic feats:

• Best Companies’ 1 Accountancy Firm & No.30 Best Large Company to Work For in the UK
• Became B Corp Certified in 2023 and we’re still the UK’s largest accountancy B Corp, measuring and improving our impact beyond business for a brighter tomorrow
• Came No.3 overall at the Inspiring Workplace Awards in 2024, against all businesses of all sizes in the UK and Ireland. We were recognised as “Best-in-class” for Inspiring Culture and Purpose, Wellbeing, Employee Voice and Employee Experience

What’s in it for you? Our people are the beating heart of our culture. We know that if you love working here, and you’re given the trust and autonomy to work in a way that best suits you, you’ll produce amazing results. That’s why we offer things like:

• A flexible approach to work - balancing working from home, in office or with clients
• A generous holiday entitlement
• An enhanced parental leave policy
• No dress code – just “wear something!”
• A multi-award-winning wellbeing offering to support your physical, mental, spiritual, and financial health
• Volunteering opportunities to work closer with local communities and charities
• Cooper Parry social/sports clubs

Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we’ll work with you to ensure you have everything you need to develop your skills and achieve your best. Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process.