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For Companies At a Glance
- Tasks: Provide exceptional customer service and drive sales in our retail store.
- Company: Join a dynamic team at North Premium Outlets, shaping the future of retail.
- Benefits: Enjoy flexible hours, a collaborative environment, and opportunities for career growth.
- Why this job: Make a real impact while enhancing customer experiences and engaging with the community.
- Qualifications: 1+ years in retail or customer service, strong communication, and organisational skills required.
- Other info: Must be available to work weekends, evenings, and holidays.
The predicted salary is between 24000 - 36000 £ per year.
As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.
Your Mission
- Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
- Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
- Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
- Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.
- Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.
- Foster a collaborative and positive team environment.
- Demonstrate a strong commitment to providing exceptional customer service.
- Embrace new ideas and initiatives to drive store success.
- Uphold high standards of integrity and professionalism in all actions.
Your story
- You have 1+ years of relevant experience in retail or customer service.
- You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
- You possess organizational skills and attention to detail.
- Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
- Ability to work weekends, evenings and holidays as needed.
Store Advisor, North Premium Outlets employer: ON RUNNING
Contact Detail:
ON RUNNING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Advisor, North Premium Outlets
✨Tip Number 1
Familiarise yourself with the products and services offered at North Premium Outlets. This knowledge will not only help you engage customers effectively but also demonstrate your commitment to providing exceptional service during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved customer issues in the past. This will highlight your ability to enhance the shopping experience, which is crucial for the Store Advisor role.
✨Tip Number 3
Research current retail trends and visual merchandising techniques. Being knowledgeable about these topics can set you apart from other candidates and demonstrate your enthusiasm for contributing to the store's success.
✨Tip Number 4
Network with current or former employees of the store. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're a great fit for the team.
We think you need these skills to ace Store Advisor, North Premium Outlets
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or customer service. Emphasise any specific achievements or skills that align with the Store Advisor role, such as customer engagement and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the retail environment. Mention how your previous experiences have prepared you to enhance the customer experience and contribute to the store's success.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with customers and colleagues in the past. Highlight any instances where you resolved issues or improved processes through constructive feedback.
Demonstrate Your Team Spirit: Mention any experiences where you contributed to a positive team environment. Discuss how you can collaborate with others to drive store success and engage with the community through events or initiatives.
How to prepare for a job interview at ON RUNNING
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've provided exceptional customer service in the past. Highlight situations where you resolved issues effectively or went above and beyond to enhance a customer's shopping experience.
✨Demonstrate Team Collaboration
Since fostering a positive team environment is crucial, think of instances where you've worked well with others. Share how you contributed to team goals or supported colleagues during busy periods.
✨Emphasise Organisational Skills
Retail roles require strong organisational abilities. Be ready to explain how you manage stock levels, maintain displays, and keep the store tidy. Mention any systems or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to handle difficult customers or unexpected challenges. Think about how you would approach these situations while maintaining professionalism.
